IT Engineer and Support Specialist

Sciolex Corporation•Chantilly, VA

About The Position

What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe? You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S. Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care. The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity – from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users.

Requirements

A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred.
3-5 years of experience as an IT Engineer.
3-5 years of experience as an IT Support Specialist.
Must have U.S. Citizenship
Experience with NIST SP 800-171
A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity)
Must enjoy user interaction and be able to build rapport with end users
May occasionally lift and carry boxes of supplies and/or equipment weighing up to 35-45 lbs. and carry to other locations within the office.

Nice To Haves

Experience with NIST SP 800-171
CompTIA A+ certification or equivalent
MCSE or MTA certifications
Azure Administrator Associate
Azure Security Engineer Associate
Security Clearance preferred

Responsibilities

Engineering Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services
Conduct technical research and provide cost analysis data
Recommend and implement the IT migration roadmap
Manage Microsoft 365 cloud deployments and licenses
Install server software, applications, upgrades, and maintenance patches
Ensure network and system security practices comply with NIST SP 800-171 requirements
Prepare network and system security practices for CMMC certification
Maintain historical records by documenting hardware and software changes and revisions
Prepare the corporate network for a multi-office, multi-location architecture
Document and maintain corporate network deployment and topology
Configure and maintain routers and gateways
Monitor security and activity logs and provide periodic reports to the COO
Support Resolve technical issues related to network interruptions
Perform day-to-day system administration functions
Manage SharePoint and Exchange applications and configurations
Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices
Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues
Create training materials/references pertaining to computer troubleshooting and usage
Other duties as assigned