IT Endpoint Engineer, Information Technology

STV•Philadelphia, PA

1d•Hybrid

About The Position

STV is seeking an IT Endpoint Engineer, Information Technology to join our corporate IT team/ This position will be designated as hybrid (3 days week/in office) and will be located in our Philadelphia, PA office. This position will be responsible for the design, creation, administration, and distribution of enterprise-wide applications. The deployment of software will be for both physical Windows based desktop/laptops and in a virtual desktop infrastructure (VDI) environment.

Requirements

Ability to create Advertisements/Collections/Packages/Applications within an SCCM environment.
Experience with PowerShell scripting for automating tasks during installation and uninstallation including utilizing SCCM cmdlets
Leveraging third party tools such as Flexera, InstallShield, and Orca for application deployment
Hands-on experience with the Windows file System and registry and how it relates to software deployment
Evaluate alternatives for deploying and supporting applications in a managed environment
Must be able to work in a team environment with other systems administrators as well as work with other IT teams and work well multitasking various related efforts
Ability to provide excellent customer service in a fast-paced environment, with attention to detail and a persistence to solve problems in a timely and professional manner
Ability to multi-task and prioritize appropriately and possess strong organizational skills
Ability to think analytically and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions
3+ years of creating packages and performing Desktop/Laptop deployments using Microsoft System Center Configuration Manager (SCCM)
3+ years of customer support experience.
3+ years of experience in a professional office setting.
Bachelor’s Degree in Information Technology preferred or equivalent

Nice To Haves

Knowledge of AEC / engineering application installation such as AutoCad, Revit, etc. considered a plus.

Responsibilities

Monitor, plan, and coordinate the physical desktop environment application delivery including SCCM packages
Participate in ensuring that the SCCM packages deploy successfully in our virtual environment
Participate in maintaining the physical computer imaging environment
Work with various IT department teams to perform preliminary testing of the installed applications
Create and maintain documentation, as requested on software deployment procedures
Participate in important department and companywide technology projects including testing and deployment of new applications and systems
Track and update software deployment requests as part of the service desk management platform
Works with procurement staff to ensure proper licensing is in place
Responsible for proper escalation, communications, and management of production system problems
Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices

Benefits

Health insurance, including an option with a Health Savings Account
Dental insurance
Vision insurance
Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
Disability insurance
Life Insurance and Accidental Death & Dismemberment
401(k) Plan
Retirement Counseling
Employee Assistance Program
Paid Time Off (starting at 16 days)
Paid Holidays (9 days)
Back-Up Dependent Care (up to 10 days per year)
Parental Leave (up to 80 hours)
Continuing Education Program
Professional Licensure and Society Memberships