Information Technology (IT) Director

Medical Associates of NWA • Fayetteville, AR

9h

About The Position

Overview Medical Associates is looking for a strategic and hands-on IT Director to lead our technology department and steer our organization into the future. You won’t just be "managing the servers" - you’ll be a key architect of our digital growth, ensuring our systems are scalable, reliable, secure, and aligned with our long-term goals of providing care for our patients. The ideal candidate is a seasoned pro who can talk high-level strategy in the boardroom and technical specs in the data center with equal ease. If you thrive in multi-hat environments, can translate business priorities into technology outcomes, and possess the knowledge to ask the right questions and ensure technical excellence, this role is for you.

Requirements

• Experience: 10-15+ years in IT required. 5+ years in a healthcare environment is preferred.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Technical Depth: Strong technical understanding of data center management, network infrastructure, cybersecurity, server management and virtualization, enterprise software systems, and cloud technologies such as Microsoft 365/Azure and AWS.
• Soft Skills: Exceptional communication skills and the ability to translate complex technical concepts for non-technical stakeholders. Must have excellent organizational and project management skills, detail oriented.

Nice To Haves

• 5+ years in a healthcare environment is preferred.

Responsibilities

• Strategic Leadership: Develop and execute an IT roadmap that supports the company's business objectives, maintaining budgetary goals, while reporting directly to the CEO.
• Infrastructure Management and Support: Oversee the design and maintenance of data centers, networks, cloud environments, and both hardware and application systems. Technical experience and knowledge in these areas is required for our small but agile team. Also lead our support team to efficiently take care of over 100 providers and their support staff (approximately 1000 endpoints).
• Security & Compliance: This role also serves as our HIPAA Security Officer. You will act as the guardian of our data, implementing robust cybersecurity protocols, business continuity plans, and ensure compliance with HIPAA and other industry standards. You will develop and maintain information security policy frameworks and align with standards such as NIST.
• Team Development: Lead, mentor, and grow a team of IT professionals, fostering a culture of continuous learning and proactive problem-solving.
• Vendor Management: Negotiate and manage both relationships and contracts with third-party service providers and various hardware and software vendors.

Benefits

• Comprehensive Benefits
• Medical, Vision, Dental Insurance
• HSA or FSA options with medical insurance
• Voluntary Aflac Accident and Critical Illness
• Employer paid life, long-term & short-term disability benefits
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Director