IT Directory Infrastructure Lead

Motorola Solutions•Chicago, IL

1d•Hybrid

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. People who not only embrace change, but who accelerate it. As a pivotal leader within the IT Infrastructure Group, you will serve as the Principal Enterprise Lead for the global MSI Active Directory environment and its critical integration ecosystem. We are seeking a high-caliber Technical Manager to take end-to-end ownership of our AD space. In this role, you will not only direct the technical roadmap for our directory and email backbone but also lead a team of engineers providing guidance for day to day operations. This is a high-visibility position requiring a unique blend of deep technical mastery, architectural foresight, and people-focused leadership.

Requirements

At least 8–10 years of experience managing complex Active Directory environments, including expert knowledge of GPO, DNS, and Kerberos.
Proven track record architecting Microsoft Certificate Services (ADCS).
Understanding of SMTP relay, SPF/DKIM/DMARC protocols.
Minimum 3+ years in a formal leadership or management role, with experience conducting performance reviews and managing a global or distributed team.
Advanced proficiency in PowerShell for automation.
Able to handle high-priority deadlines without letting the day-to-day AD operations slip.
Effective communication skills and the ability to work collaboratively within a team.
Bachelors degree with 8+ years of experience managing IT environments AND 3+ years in a formal leadership or management role, with experience conducting performance reviews and managing a global or distributed team.
Legal authorization to work in the U.S. indefinitely is required.

Responsibilities

Direct the architecture, security, and maintenance of the enterprise AD environment.
Architect and manage the end-to-end lifecycle of Enterprise PKI and RADIUS environments.
Oversee complex integrations between AD and third-party systems.
Own the global SMTP relay infrastructure and email routing protocols.
Ensure high availability and security for cross-platform directory infrastructure.
Lead the IT integration team in executing technical strategies to achieve key milestones aligned with business goals.
Orchestrate timely and effective communication across all stakeholders to ensure transparency and alignment throughout the integration lifecycle.
Direct the end-to-end integration process, including employee onboarding into MSI systems, email migrations, and domain transitions.
Utilize deep technical acumen to bridge the gap between IT and business units, guiding non-technical teams through seamless transitions.
Lead and manage technical professionals and operational staff.
Manage all aspects of people management: hiring, performance reviews, 1-on-1s, and career development.
Foster a collaborative, innovative, and high-performing team culture.
Delegate and prioritize tasks across the team to balance new solution implementation with operational demands.