IT Director

Full House Resorts, Inc•Incline Village-Crystal Bay, NV

About The Position

Key Responsibilities: Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems Manage the department budget, including forecasting and cost control Conduct routine evaluations of network and data security, implementing necessary updates or protections Update, maintain, and enhance software and hardware systems across the casino Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs Provide technical assistance to Surveillance, including support for camera systems and video management software Manage vendor relationships, licensing, and service-level agreements for all critical systems Lead and develop IT staff, providing training, guidance, and performance evaluations

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field
Minimum of 5 years’ experience in IT management within a regulated casino environment
Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games
Deep understanding of NGCB regulations and IT compliance standards
Strong knowledge of networking, cybersecurity, server administration, and system auditing
Excellent leadership, communication, and organizational skills

Nice To Haves

Experience with surveillance systems and VMS platforms is preferred

Responsibilities

Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems
Manage the department budget, including forecasting and cost control
Conduct routine evaluations of network and data security, implementing necessary updates or protections
Update, maintain, and enhance software and hardware systems across the casino
Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws
Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations
Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices
Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs
Provide technical assistance to Surveillance, including support for camera systems and video management software
Manage vendor relationships, licensing, and service-level agreements for all critical systems
Lead and develop IT staff, providing training, guidance, and performance evaluations