IT Director

Chatham Financial•Kennett Square, PA

About The Position

We don’t simply hire employees. We invest in them. When you work at Chatham, we empower you — offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. In this role, you will oversee the day-to-day operations of the Information Technology (IT) organization, manage and mentor IT leaders and staff, and partner with other business leaders to understand their current and future IT needs and design and implement technology solutions. You will combine your industry experience and knowledge of industry trends to advise and develop Chatham's business IT strategy, including accountability for the overall IT budget. This role is critical in ensuring the efficient operation of IT systems, the delivery of top-notch technical support, and the protection of sensitive data and assets.

Requirements

Minimum 5 years of experience in a similar or equivalent role.
Extensive team management experience with ability to lead and motivate diverse teams.
Bachelor's or master's degree in computer science, information systems, business management or a related field, or equivalent work experience.
Experience with cloud-based infrastructure design, migration, and operations (Amazon Web Services, Azure, or Google Cloud).
Data center, multi-site, and multi-geographical experience.
Demonstrated understanding of infrastructure design and operational best practices, current and emerging industry security standards, risk management, disaster recovery planning, and program management.
Demonstrated experience managing capital and operations IT budgets.
Exceptional oral and written communication skills.
Strong interpersonal skills to effectively communicate and negotiate with technical and non-technical audiences.
Excellent critical/structured analysis, strategic planning, and project execution skills
Team player with a passion for building relationships and providing exceptional service.

Responsibilities

Develop and execute Chatham’s IT strategy aligned with company goals.
Oversee planning and management of the IT budget.
Oversee the ongoing operation, maintenance, and upgrades of Chatham's IT infrastructure across multiple office locations, data centers, and the cloud.
Manage daily operations of the team, consistent with organizational and team goals.
Evaluate, negotiate, and manage vendor contracts.
Lead and mentor a diverse and talented team of IT professionals.
Ensure compliance with internal controls and applicable industry regulations.
Oversee IT projects, ensuring they meet deadlines and budgets.
Oversee teams responsible for Tier 1 and 2 technical support, IT Infrastructure services, and Digital Workplace Services.
Engage with business users to drive technology adoption and workplace productivity.
Partner with business leaders and senior management to align IT initiatives with business goals.
Develop, track, and report on the key performance indicators and service level objectives.