IT Director, Product Management - Lab Systems Modernization

Labcorp • Durham, NC

19d • Hybrid

About The Position

We are seeking a dynamic and technically adept IT Director of Product Management to lead the product strategy and lifecycle for our Laboratory Information Management System (LIMS) modernization initiative. This role is responsible for defining the vision, roadmap, and execution strategy for our LIMS capabilities, ensuring they meet the evolving needs of our nationwide diagnostic laboratory operations. This leader will act as the key connective tissue between key stakeholders – lab operations, science and technology, compliance and quality, engineering teams and external vendors to deliver scalable, compliant, and user-centric LIMS solutions that that support the full spectrum of testing disciplines such as from routine chemistry to advanced molecular and pathology assays. Ultimately, this position is accountable for ensuring that the investment in the new LIMS platform and application provides differentiating capabilities and operational value for Labcorp, now and into the future. The IT Director of LIMS Modernization will report to the Vice President of Architecture and Informatics. This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be in Durham, NC, supporting both collaboration and flexibility.

Requirements

• Bachelor's degree in the field of Life Sciences, Computer Science, Engineering or related field required; Master's preferred.
• 10+ years of experience in product management with strong background in LIMS/clinical lab technology environment or in business process optimization.
• Minimum 5 years' experience in a management role at a Director or higher level, preferably in a healthcare environment.
• Experience managing a medium (5 - 20 FTEs) to a large (20+ FTEs) team
• Experience leading complex technical product portfolios in regulated environments.
• Strong experience with agile methodologies and enterprise software development life cycles.
• Exemplary written and oral communication skills, including meeting and workshop facilitation experience
• Experience in making presentations to executives and/or senior business leaders
• Ability to work the required hours of the position productively with frequent interruptions
• Project management skills and abilities, with ability to lead multi-disciplined and cross-functional teams.

Nice To Haves

• Familiarity with LIMS platforms such as LabWare, STARLIMS, LabVantage, or custom-built systems preferred.
• Self-motivation and demonstrated ability to be focused and results oriented

Responsibilities

• Product Strategy & Leadership Own and evolve the vision and strategic product roadmap for the enterprise LIMS platform with a focus on technology enabled process optimization in the lab. Establishing business case and determine investment requirements to achieve strategic objectives; engaging stakeholders and senior leadership to ensure alignment and secure funding Driving transformation strategy and hold peers accountable to the vision. Translate diagnostic and laboratory business needs into clear product requirements and priorities. Develop and maintain deep familiarity with laboratory testing modalities such as FISH, Flow Cytometry, Next-Generation Sequencing (NGS), IHC, and emerging technologies and methods (e.g. digital AI assisted interpretation) to align platform capabilities. Define KPIs and measure outcomes to ensure product success and continuous improvement.
• Cross-Functional Collaboration Partner closely with lab operations, clinical leadership, regulatory/compliance, and IT infrastructure teams to identify areas of highest value creation. Lead product discussions and trade-off decisions across business, technical, and regulatory constraints. Developing and managing effective reporting to business partners and stakeholders Collaborate with laboratory directors and scientists to understand testing workflows, equipment integration, and quality requirements across complex assays.
• Execution & Delivery Ensure appropriate formal Platform and Application Management methodology, including application roadmaps, release plans, and implementation best practices Oversee backlog management, user stories, and sprint planning in agile environments. Drive vendor evaluations and manage LIMS-related integrations and upgrades. Ensure timely delivery of capabilities across sample tracking, test orchestration, specimen chain of custody, and multidiscipline reporting. Support instrument integration for automated data capture such as in molecular, cytogenetic, histopathology, and immunologic labs.
• Governance & Compliance Ensure the platform adheres to regulatory standards (CLIA, CAP, HIPAA, ISO 15189, etc.). Own audit support processes related to LIMS change management and data traceability. Coordinate data integrity, chain of custody, and and other capabilities within the LIMS ecosystem.
• Team Leadership Managing a team of business and product analysts and ensuring they adhere to agreed standards and processes Mentoring and coaching team to develop their potential to result in the development of a high-performing team, including: Planning and directing the development and delivery of training and educational programs for team Promoting employee growth and involvement Developing, coaching, and motivating staff to peak performance; addressing performance issues in a timely manner

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Director