IT Director, Commercial

AutoZone, Inc.•Memphis, TN

55d

About The Position

We are looking for a strategic, hands-on IT Director to lead the transformation of our commercial IT systems within one of the fastest-growing business. As we actively reshape our commercial operations and enhance the customer and autozoner experience, this role will be pivotal in driving technological change. As Director of Software Development on the Commercial Engineering team, you will oversee multiple global engineering teams to build scalable applications, develop strong business acumen to align technology solutions with enterprise objectives, and collaborate across functional teams to deliver a seamless experience for customers and AutoZoners. The ideal candidate will bring a solid background in IT application development, a practical leadership style, exceptional project management and communication skills, and a growth mindset to guide a team taking on expanding responsibilities.

Requirements

Bachelor's degree in computer science, MIS, or a related field required; Master's degree preferred.
Minimum 10+ years in IT, including at least 5 years in a leadership role managing multiple teams and large-scale initiatives.
Strong understanding of SDLC processes, ITIL frameworks and tools like CMDB, SMX and proven experience delivering projects using Agile and Scrum methodologies.
Knowledge of Java, Spring Boot, React, and C++, with experience managing cloud-based systems (GCP preferred).
Familiarity with source control tools such as Git, GitLab, and GitHub, along with SRE-related tools and practices including Dynatrace, CI/CD pipelines, configuration management, and infrastructure as code.
Proven track record of managing and developing high-performing teams across multiple time zones, ensuring effective collaboration and operational excellence

Responsibilities

Drive the development and execution of IT roadmap that supports commercial business operations while aligning with enterprise IT objectives.
Actively engage in business strategy discussions to understand evolving needs and strengthen team business acumen, ensuring delivery of innovative, cost-effective technology solutions aligned with industry trends.
Collaborate with business stakeholders and IT partners to identify and implement opportunities for automation, quality improvements, cost optimization, and process efficiency.
Provide strong leadership and mentorship to global IT teams by fostering professional growth through regular career conversations, while driving accountability and ownership at all levels-from individual contributors to managers-to ensure timely, high-quality software delivery.
Build and maintain trusted relationships and networks across the organization to promote collaboration, negotiation and influence, balancing commercial priorities with enterprise goals.
Lead upgrades and innovation for Commercial platform across store systems, pricing, rebates, notifications, marketing, order fulfillment, delivery routing, and in-store apps to provide a WOW customer experience
Foster an SRE-first culture in software development by prioritizing stability, scalability, reliability, uptime, data integrity, business continuity, and disaster recovery throughout design and build phases to ensure a seamless run phase for IT systems. Maintain integrated digital channels and commercial platforms to deliver optimal end-to-end customer experience
Embed a Zero Trust security approach throughout the software development lifecycle (SDLC) to enforce secure coding practices and ensure compliance with PCI, NIST, GDPR, vulnerability management, and other data protection regulations in line with AutoZone's security standards. Safeguard customer data and protect the AutoZone brand by maintaining strict adherence to security requirements in all IT systems built and managed by the team.
Collaborate with the Vendor Management Office (VMO) to maintain strong partnerships with software, hardware, and managed service providers. Continuously review vendor relationships, negotiate effectively, and evaluate performance to drive efficiency, accountability, and cost optimization while aligning with evolving technology trends and business needs.
Forecast, monitor, and adjust IT spending to align with departmental and organizational financial goals. Promote a culture of thrift by identifying ongoing opportunities for efficiency and cost reduction without compromising quality or strategic priorities