IT Desktop Support Technician
About The Position
Job Title: IT Desktop Support Technician Locations: El Dorado, AR Pay: $22 - $29.52 /hour Zip Code: 71731 Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs; Job Responsibilities Laptop/PC imaging, configuration, and setup Delivering new devices, data transfer, and connecting to M365 cloud services Software installs & configurations Working Incident/Request tickets in ServiceNow Printer troubleshooting Windows 11 & M365 suite support Basic Wi-Fi/network troubleshooting Managing hardware asset inventory Providing excellent customer support Fast-paced-must be organized and adaptable Experience in a plant/manufacturing setting is a plus Required Skills Strong experience with Laptop/PC imaging & setup (primary focus) Reliable transportation to rotate between 3 Lanxess sites: o El Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730 o El Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730 o El Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730 Work Schedule Any 8-hour shift between 7 AM - 5 PM (30-min lunch) Standard shift listed: 7:00 AM - 3:00 PM Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Requirements
- Strong experience with Laptop/PC imaging & setup (primary focus)
- Reliable transportation to rotate between 3 Lanxess sites: o El Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730 o El Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730 o El Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730
Nice To Haves
- Experience in a plant/manufacturing setting is a plus
Responsibilities
- Laptop/PC imaging, configuration, and setup
- Delivering new devices, data transfer, and connecting to M365 cloud services
- Software installs & configurations
- Working Incident/Request tickets in ServiceNow
- Printer troubleshooting
- Windows 11 & M365 suite support
- Basic Wi-Fi/network troubleshooting
- Managing hardware asset inventory
- Providing excellent customer support
- Fast-paced-must be organized and adaptable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
