IT Desktop Support- Imaging Tech

Paragon Space Development CorporationTucson, AZ
35dOnsite

About The Position

Responsible for user setup, computer imaging, desktop/laptop setup, computer repair, and shipping equipment to ensure the reliable operation of Paragon Space Development Corporations information systems in support of its business needs.

Requirements

  • Associates degree in computer related field or equivalent work experience or 1+ years of hands-on technical support experience.
  • Knowledge of Windows 10 desktop environments.
  • Knowledge of Microsoft Office 365.
  • Basic experience with Active Directory
  • Basic networking troubleshooting knowledge.
  • Must have a teamwork approach to work but also act independently to solve problems when necessary.
  • Ability to work in complex, diverse environment with rapidly changing priorities.
  • Basic knowledge of network printing concepts.
  • Must have a valid driver license and be able to travel to multiple local sites.
  • Must be able to lift 50 pounds.

Nice To Haves

  • CompTIA A+
  • Demonstrated knowledge of imaging software
  • Basic understanding of Microsoft Office 365
  • Engineering application experience
  • Highschool Diploma or GED

Responsibilities

  • Answer incoming Service Desk calls and provide first response for users requiring assistance.
  • On-Site Position.
  • Ships out company managed computer equipment.
  • Maintain physical inventory.
  • Setup or removal of accounts, telephony, and hardware for personnel.
  • Images computers for employees.
  • Install configure and troubleshoot client software applications.
  • Troubleshoot client hardware.
  • Troubleshoot Windows 10 and application issues.
  • Part-time position

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Professional, Scientific, and Technical Services

Education Level

Associate degree

Number of Employees

101-250 employees

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