IT Desktop Support- Imaging Tech

Paragon Space Development Corporation•Tucson, AZ

35d•Onsite

About The Position

Responsible for user setup, computer imaging, desktop/laptop setup, computer repair, and shipping equipment to ensure the reliable operation of Paragon Space Development Corporations information systems in support of its business needs.

Requirements

Associates degree in computer related field or equivalent work experience or 1+ years of hands-on technical support experience.
Knowledge of Windows 10 desktop environments.
Knowledge of Microsoft Office 365.
Basic experience with Active Directory
Basic networking troubleshooting knowledge.
Must have a teamwork approach to work but also act independently to solve problems when necessary.
Ability to work in complex, diverse environment with rapidly changing priorities.
Basic knowledge of network printing concepts.
Must have a valid driver license and be able to travel to multiple local sites.
Must be able to lift 50 pounds.

Nice To Haves

CompTIA A+
Demonstrated knowledge of imaging software
Basic understanding of Microsoft Office 365
Engineering application experience
Highschool Diploma or GED

Responsibilities

Answer incoming Service Desk calls and provide first response for users requiring assistance.
On-Site Position.
Ships out company managed computer equipment.
Maintain physical inventory.
Setup or removal of accounts, telephony, and hardware for personnel.
Images computers for employees.
Install configure and troubleshoot client software applications.
Troubleshoot client hardware.
Troubleshoot Windows 10 and application issues.
Part-time position