It Desktop Engineer

TEKsystems

1d • $20 - $25 • Onsite

About The Position

Our client is looking for a desktop support resource for 12 month contract with the possibility of long term extension or conversion. This candidate will be working alongside the a team of two technicians and the site manager.
The initial responsibilities would be to come on and immediately help with end user technology support.
This candidate will be providing basic desktop support. This consists of : PC support (100% Windows environment), Lexmark and Xerox Printer hardware and connectivity support, break-fix, and outlook support (email related issues). The tech can expect to handle 10-15 tickets/day on ServiceNow (experience with this system not required). The Hardware is Windows CE Intel Computers for the handhelds and truck computer devices. Techs will be trained on this. There could also be some android support.

Requirements

• Windows
• System administrator
• handheld scanners
• scanners
• pc support
• end user support
• xerox printers
• break fix
• lexmark
• servicenow
• understand network technologies well enough that they can be instructed by the Network Team working from separate location to perform the instructions they give, onsite at the DCs

Responsibilities

• end user technology support
• PC support (100% Windows environment)
• Lexmark and Xerox Printer hardware and connectivity support
• break-fix
• outlook support (email related issues)
• handle 10-15 tickets/day on ServiceNow

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees