IT Demand Analyst II

Centene

5d•Remote

About The Position

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Assists the business stakeholders in driving a demand generation plan, with pipeline build strategies and development of scale initiatives (in both Waterfall and Agile environments). Ensures all demand for approved projects (and enhancements) is gathered, executed, and managed efficiently and effectively across the enterprise. Focuses on both funding and prioritizing individual projects as well as investing in the full scope of products and value the company wants to deliver to its customers. Works internally across the organization to understand and document current and future demand for supported services; provides demand forecasts to leadership Correlates IT spending to the value of the services utilized by the organization Identifies gaps and misalignment between current and forecasted demand on current or new systems/services/staff Collaborates with the IT management team to develop project charts, visualities, and reports for fully qualified and approved demand Analyze demand data to identify and report on trends Measure forecast accuracy and aid in root cause analysis behind forecast variances; aid in lessons learned and corrective actions Collaborates with requirements stakeholders to develop business case analysis of projects, services and tools Reviews business case for new projects including expected project returns (e.g., ROI, IRR) Performs other duties as assigned Complies with all policies and standards

Requirements

Requires a Bachelor's degree and 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Knowledge of Microsoft Office
Power Tool Operation
Tableau (Business Intelligence Software)
Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Ability to work independently

Nice To Haves

Experience with Agile Testing
Project Management
Portfolio Management Professional (PMP) preferred

Responsibilities

Assists the business stakeholders in driving a demand generation plan, with pipeline build strategies and development of scale initiatives (in both Waterfall and Agile environments).
Ensures all demand for approved projects (and enhancements) is gathered, executed, and managed efficiently and effectively across the enterprise.
Focuses on both funding and prioritizing individual projects as well as investing in the full scope of products and value the company wants to deliver to its customers.
Works internally across the organization to understand and document current and future demand for supported services; provides demand forecasts to leadership
Correlates IT spending to the value of the services utilized by the organization
Identifies gaps and misalignment between current and forecasted demand on current or new systems/services/staff
Collaborates with the IT management team to develop project charts, visualities, and reports for fully qualified and approved demand
Analyze demand data to identify and report on trends
Measure forecast accuracy and aid in root cause analysis behind forecast variances; aid in lessons learned and corrective actions
Collaborates with requirements stakeholders to develop business case analysis of projects, services and tools
Reviews business case for new projects including expected project returns (e.g., ROI, IRR)
Performs other duties as assigned
Complies with all policies and standards