IT Delivery Lead (949)

ABC Supply Co. Inc.•Beloit, WI

About The Position

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Role Overview: As a Delivery Lead, you will be accountable for driving delivery performance across a domain portfolio—a group of value streams and teams aligned to a common business domain. Partnering with the Product Portfolio Manager, you will focus on enabling predictable, risk-managed, and outcome-aligned delivery across multiple teams, ensuring that the system of work supports strategic objectives and continuous customer value. You will act as a delivery operator, responsible for the flow of work across teams, resolving systemic blockers, managing delivery risks, and providing portfolio-level visibility. While not a team-level facilitator, you will support lower-maturity teams where needed and ensure that the delivery environment enables effective, autonomous execution. In this role, you will also serve as a delivery point of contact when your portfolio contributes to enterprise-wide programs that span multiple domains. Note: The Delivery Lead does not own team-level planning, task sequencing, vendor management, or budget responsibilities. Instead, the focus is on cross-team delivery enablement, coordination, and risk-managed execution.

Requirements

Delivery Experience: 5+ years in delivery roles with a strong track record of enabling complex, multi-team delivery in Agile, Lean, or flow-based environments.
Portfolio-Level Thinking: Experience operating across teams, managing systemic risks, and aligning delivery with strategic outcomes.
Flow & Metrics Expertise: Deep understanding of flow metrics and delivery system design, with experience improving predictability and reducing delivery risk.
Stakeholder Partnership: Ability to influence and collaborate with Product Portfolio Managers, business stakeholders, and technical leads at scale.
Problem Solving & Adaptability: Skilled in navigating complexity, managing ambiguity, and adapting systems of work to emerging needs.
Strong Communication: Proven ability to translate delivery health into insight for leaders and teams, creating clarity and alignment.
Tooling: High proficiency in Jira, Confluence, and delivery dashboards. Capable of building and maintaining visualizations that support transparency and action.
Culture Fit: Align with company values by demonstrating a strong commitment to quality, continuous improvement, and exceptional customer experiences while embracing a collaborative, team-focused, ownership-driven mindset.

Nice To Haves

Experience with Value Stream-Based Structures: Exposure to team-of-teams delivery models, domain portfolios, or enterprise programs.
Certified Practitioner: Certifications such as APK, AMP, or flow-related specializations are a plus.
Technical Literacy: Familiarity with CI/CD pipelines, technical risk, and SDLC processes to support effective engagement with engineers.

Responsibilities

Portfolio Delivery Leadership: Drive delivery outcomes across a domain portfolio by enabling high-flow, low-risk delivery systems across value stream-aligned teams. Maintain a high-level view of in-flight and upcoming work, surfacing risks, dependencies, and systemic blockers that impact portfolio flow. Ensure systems are in place for coordinated, effective delivery across multiple teams.
Flow & Delivery System Enablement: Champion flow-based delivery practices (e.g., managing WIP, tracking aging work, improving predictability) across the portfolio. Applies expertise in software management systems to support efficiencies and effectiveness of Product Team deliveries Support teams with lower delivery maturity by guiding effective review cadences, blockers management, and continuous improvement practices. Provide leadership at the portfolio level by enabling cross-team systems, delivery flow, and strategic coordination—not by leading individual teams. DLs may support multi-team coordination for major rollouts but do not own engineering deployments or release management responsibilities.
Strategic Risk & Dependency Mitigation Identify, surface, and coordinate delivery risks across the portfolio, ensuring early escalation and mitigation planning with the appropriate owners (e.g., PMs, POs, or AOs). Understand inter-team and cross-portfolio dependencies and play an active role in coordinating with peers and program-level stakeholders.
Delivery Metrics & Insight Collaborate with Product leadership and Delivery Team to define and track key delivery performance indicators (e.g., throughput, cycle time, total work item age, variability, stability, and WIP trends). Ensure visibility of delivery health to stakeholders through regular reporting, portfolio-level flow reviews, and risk summaries.
Stakeholder & Program Engagement Partner with the domain Product Portfolio Manager to align delivery with strategy and ensure execution supports customer and business goals. Act as the primary delivery contact for enterprise-wide initiatives involving the domain, working alongside enterprise-level Project Managers. Delivery Leads focus on internal and cross-functional delivery stakeholders. Vendor management remains the responsibility of Application Owners, Project Managers, or Procurement teams.
Continuous Improvement & Change Enablement Facilitate delivery retrospectives and improvement efforts at the cross-team or domain level. Contribute to the evolution of delivery practices across the organization by identifying and championing opportunities for systemic improvement.
Conforming to Standards: Align with core Product standards as defined by ABC product management, while being encouraged to explore new ideas and approaches within those boundaries to drive continuous improvement and innovation. Proposed deviations or enhancements should be shared with the ABC Product Management Leadership for review and potential adoption.
Ethical and Outcome-Oriented Leadership Model ethical leadership, integrity, and a commitment to delivering real customer and business outcomes—not just outputs.