IT Contracts & Licensing Administrator

PyrotekSpokane, WA
4h$29 - $35

About The Position

Ready to be the go-to guru for all things contracts, licensing, and vendor magic in Pyrotek's IT Department? Here's what you'll be doing: Master the art of contract management – Navigate vendor agreements and licensing like a pro, keeping everything organized and running smoothly Be the purchasing powerhouse – Handle IT-related purchasing and procurement functions with confidence and efficiency Keep your finger on the pulse – Monitor intracompany activities and stay on top of what's happening across the organization Tell the story with data – Create insightful reports that keep stakeholders in the loop about statuses, results, and how we're tracking against department goals Team up and level up – Collaborate with IT personnel and cross-functional teams to tackle routine tasks and drive exciting process improvement initiatives that make a real difference

Requirements

  • Associate’s degree in Information Technology, Computer Science, Business Administration, or relatable field plus a minimum of two (2) years of experience supporting Software Licensing, Contract Administration, and/or IT Asset Procurement and Management functions; or equivalent combination of education and experience.
  • Familiarity with inventory management and purchasing systems.
  • Ability to understand and follow structured processes and policies, IT asset management, licensing, and procurement operations, and work cross-functionally with internal departments (e.g., IT, Supply Chain, Finance, and Business Administration).
  • Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization and across the globe.
  • Genuine with high ethical standards and values, and personal integrity and honesty.
  • Displays humility and adaptability.
  • Ability to apply a large measure of common sense to a variety of situations.
  • Entrepreneurial attitude toward work center excellence.
  • Ability to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions.
  • Proficiency in writing clearly and concisely and editing work for spelling and grammar.
  • Proficient MS Office computer skills, including Word, Excel and PowerPoint and SharePoint.
  • Ability to utilize IT ticketing and asset management systems.
  • Ability to exercise sound judgement and discretion in handling of proprietary and confidential information.
  • Displays willingness to make decisions and work independently, without significant direction and to use resources effectively to “figure it out”.
  • Strong critical thinking skills, judgment and keen attention to detail and accuracy.
  • Ability to work collaboratively within a matrix environment.
  • Exceptional prioritization, time management and organizational skills.
  • Highly organized, detail oriented and self-disciplined.
  • Ability to occasionally work beyond normal business hours to meet business needs.
  • Ability to travel by land and air, up to 15%.
  • Valid U.S. Passport or ability to obtain.
  • Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing.
  • Effectively use a personal computer, office equipment and telephone.

Nice To Haves

  • Experience with IT ticketing and/or asset management systems (ServiceNow, Jira, Manage Engine) preferred.

Responsibilities

  • Support software licensing and access needs assisting and monitoring:
  • Maintaining software entitlement and subscription records.
  • Assignment, removal, and tracking of license usage.
  • Renewals and providing notification to users regarding upcoming expirations.
  • Usage and allocation data for compliance checks.
  • Supporting management of contracts and vendor agreements:
  • Updating contract and renewal calendars in the tracking system.
  • Organizing vendor agreements, product information, and support contacts.
  • Assisting with data gathering and comparison documents for contract renewals.
  • Perform purchasing and procurement functions:
  • Processing IT purchase requests and coordinating vendor quotes.
  • Creating and tracking purchase orders from submission through fulfillment.
  • Confirming delivery of equipment and coordinating invoice reconciliations with Finance/Accounts Payable.
  • Maintaining purchasing documentation and vendor-related records.
  • Provide operational and administrative support:
  • Preparing simple reports such as inventory status, purchase order tracking, and expense summaries.
  • Maintaining organized records, workflows, and documentation libraries.
  • Working with stakeholders to manage licensing needs.
  • Supporting process improvements related to hardware, licensing, and purchasing.
  • Working with IT, Finance, and endpoint teams on routine tasks.
  • Monitor and provide reporting for success indicators:
  • Accuracy of hardware and software records versus goal (> 95% inventory accuracy).
  • Oversight and monitoring of regional Audits.
  • Timely processing for purchase requests, purchase orders, and receipts.
  • Confirmation of well-organized documentation and contract records.
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