IT Contracts Advisor

BlueCross BlueShield of South Carolina•Columbia, SC

About The Position

Summary Description Position Purpose: Serve as the primary point of contact for IT vendor contracts. Serve as a Contracts subject matter expert on IT projects and IT product and service evaluations. Advocate for customers/clients within the IT contract management process. Provide contract-related advice to IT project teams and ensure that project plans allow sufficient time for purchasing and contract negotiation and execution. Provide leadership in the Contracts area by ensuring work is completed in a timely manner. Act as an escalation point for clients in the contracts process. This position will be responsible for managing key contract activities to include: Supporting renewal functions for critical IT vendor contracts Tracking key contract playbook activities and milestones Leading meetings with key stakeholders to include executive management Collaborating closely with the Chief Negotiator, IS Negotiation team , key vendors, Asset Services, IS Finance and other partnering teams What You Will Do: Evaluates Contract team workload. Assigns, coordinates, and reviews work completed by the Contract Administrators. Oversees the status of contracts that are in progress for customers/clients and ensures contract negotiations are actively progressing, removing obstacles that may impede progress and ensures deadlines are met. Escalates to appropriate level of management for contracts that are not advancing through the process. Serves as an IT contracts subject matter expert on IT projects and IT product and service evaluations. Leads efforts within the department to improve processes and oversees the training schedule for new hires. Serves as the primary point of contact and liaison between project management, Law department, and Contract and Procurement teams. Facilitates proactive communication to customers/clients, project teams, and other stakeholders. Develops and monitors operational reports to ensure service operational level agreements are met, work is being completed efficiently, and customers’/clients’ needs are being met in a timely and quality manner.

Requirements

Required Education: Bachelor's Or an additional 4 years job related work experience Or Associate's degree and an additional 2 years job related work experience
Required Work Experience: 5 years of related work experience to include experience in project management, client relationship management, and process/product improvement.
Required Skills and Abilities: Knowledge of contracting processes and associated policies and regulations.
Ability to lead a team.
Participation on multidiscipline, high-performance work teams.
Ability to prepare and present formal presentations.
Effective problem solving and conflict resolution skills.
Ability to effectively communicate both verbally and in writing to all levels throughout the organization and externally.
Excellent analytical or critical thinking, problem solving, and organizational skills.
Ability to make sound decisions, and exercise confidentiality and discretion.
Proven ability to persuade, negotiate or influence.
Required Software and Other Tools: Microsoft Office.

Nice To Haves

Experience managing projects
Experience presenting to executive level management

Responsibilities

Evaluates Contract team workload.
Assigns, coordinates, and reviews work completed by the Contract Administrators.
Oversees the status of contracts that are in progress for customers/clients and ensures contract negotiations are actively progressing, removing obstacles that may impede progress and ensures deadlines are met.
Escalates to appropriate level of management for contracts that are not advancing through the process.
Serves as an IT contracts subject matter expert on IT projects and IT product and service evaluations.
Leads efforts within the department to improve processes and oversees the training schedule for new hires.
Serves as the primary point of contact and liaison between project management, Law department, and Contract and Procurement teams.
Facilitates proactive communication to customers/clients, project teams, and other stakeholders.
Develops and monitors operational reports to ensure service operational level agreements are met, work is being completed efficiently, and customers’/clients’ needs are being met in a timely and quality manner.
Supporting renewal functions for critical IT vendor contracts
Tracking key contract playbook activities and milestones
Leading meetings with key stakeholders to include executive management
Collaborating closely with the Chief Negotiator, IS Negotiation team , key vendors, Asset Services, IS Finance and other partnering teams