IT Consultant

Network Right•New York, NY

About The Position

As an IT Consultant, you’ll be providing in-person and remote technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.

Requirements

Bachelor's degree in a computing related discipline
3-4+ years of experience in an IT focused role
Experience with Mac OS and Windows
Customer-service oriented with strong communication skills
Passion for IT as well as building relationships
Curious, self-starter, collaborative, and adaptable in an ever-changing field

Responsibilities

Be the dedicated support technician on a variety of accounts/clients all in different industries and environments
Assist on IT project deployments (MDM rollouts, Network configurations, etc)
Configure and support Mac OS and Windows devices in office and environments
Manage physical assets such as inventory, cable management, and the general workspace
Manage and support identity platforms that govern application access such as Okta and Google Workspace
Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows
Facilitate IT shipments such as on/off-boarding packages and equipment
Travel to client sites in NY on scheduled and emergency case-to-case basis
Perform ad-hoc and miscellaneous IT tasks