IT Compliance Specialist, Assurance

Sedgwick • Memphis, TN

1d

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance IT Compliance Specialist, Assurance PRIMARY PURPOSE: The IT Compliance Specialist, Assurance independently performs control testing and documentation across ISO 27001, PCI DSS, SOC 2, and SOX ITGC. Manages issues and policy exceptions in ServiceNow Integrated Risk Management (IRM), designs and executes UAT, and contributes to IRM data/reporting (Data Analyst/Business Analyst/QA/Test Engineer responsibilities as needed).

Requirements

• Bachelor’s degree in information systems, computer science or related field from an accredited college or university preferred.
• Five (5) years in IT compliance/audit/control testing or IRM/QA/data analysis.
• Solid understanding of control testing methods, including sampling, walkthroughs, and re-performance
• Working proficiency with ServiceNow IRM, including records management, workflows, UAT, and reporting
• Strong analytical and problem-solving skills; intermediate proficiency in Excel, Power BI, or equivalent tools
• Clear and effective communication with control owners, ensuring consistent and high-quality documentation
• Ability to apply conceptual thinking and work independently while managing multiple priorities
• Strong time management and organizational skills to handle competing tasks effectively
• Ability to comply with company policies and applicable laws and regulations
• Comfortable with occasional travel and participation in meetings (virtual or in-person)

Nice To Haves

• Certifications preferred: ISO 27001 Internal Auditor, PCI Professional (PCIP), or CISA (in progress).

Responsibilities

• Plans and executes control tests; validates evidence sufficiency and traceability.
• Owns IRM records for issues and policy exceptions; ensures timely updates and closure.
• Designs UAT scripts for IRM changes; coordinates testers; tracks defects to resolution.
• Performs data quality routines; reconciles control catalogs, ownership, and status fields.
• Creates or enhances standard reports/dashboards for assurance KPIs and trends.
• Partners with system/control owners to remediate findings; documents remediation evidence.
• Contributes to method improvements (test templates, sampling guidance, quality checklists).
• Performs other duties as assigned.
• Travel as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees