IT Communications Coordinator (Hybrid)

Holland & Knight LLP•Tampa, FL

1d•Hybrid

About The Position

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position may be based in our global operations center in Tampa, FL, or at the Firm's Dallas office. General Description: We are seeking an IT Communications Coordinator to join our firm. The IT Communications Coordinator will provide high-level communications, administrative, and technical support to the Chief Information Officer (CIO), ensuring seamless coordination of strategic initiatives, operational workflows, and executive messaging. This role requires a blend of technical acumen, organizational excellence, and advanced communication skills, supporting both day-to-day operations and long-term planning across IT and business functions. The IT Communications Coordinator is responsible for developing, managing, and delivering clear, effective communications to internal and external audiences, enhancing the visibility and understanding of IT initiatives. This position is currently a hybrid role with designated days required to be in the office, which may change depending on future needs of the Firm or industry standards.

Requirements

Advanced written and verbal communication skills, with the ability to translate complex technical concepts into clear, accessible language for diverse audiences.
Strong technical acumen and familiarity with IT systems, terminology, and project management.
Exceptional organizational and multitasking abilities.
Advanced proficiency in Microsoft Office Suite, collaboration tools (Teams, SharePoint), and project management platforms.
Experience developing and managing communications strategies, channels, and content.
Ability to work independently, exercise sound judgment, and manage confidential information.
Strong analytical and problem-solving skills.
Professional demeanor and ability to interact with senior leadership and external partners.
Bachelor’s degree in information technology, communications, Business Administration, or related field required.
5+ years of experience in IT communications, executive support, technical administration, or IT project coordination.

Nice To Haves

Experience supporting C-level executives in a technology-driven environment preferred.
Experience in communications, public relations, or technical writing within an IT context preferred.

Responsibilities

Develop, prepare, and deliver executive communications, presentations, and reports for internal and external audiences, ensuring clarity and consistency of messaging.
Manage the CIO’s calendar, meetings, travel, and correspondence, prioritizing urgent and confidential matters.
Coordinate and track strategic IT initiatives, projects, and deliverables, ensuring deadlines and milestones are met.
Serve as a liaison between the CIO, IT leadership, and other business units, facilitating effective information flow and communication.
Create and maintain documentation for IT policies, procedures, and strategic plans, ensuring accessibility and understanding across the organization.
Support the CIO in managing vendor relationships, contracts, and procurement processes, including communications with external partners.
Assist with the preparation and organization of executive meetings, including agenda development, minutes, and follow-up actions, with a focus on clear documentation and communication of outcomes.
Conduct research and analysis on technological trends, business processes, and operational improvements, and communicate findings to relevant stakeholders.
Develop and implement communication strategies to promote IT initiatives, changes, and achievements within the organization.
Handle sensitive information with the highest level of confidentiality and discretion.
Support the CIO in long-term planning, budgeting, and resource allocation, including communication of plans and progress.
Special projects and duties as assigned.

Benefits

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents
Benefits may vary by position and office.