IT Business Systems Manager

branchgroup•Durham, NC

About The Position

We are seeking a highly experienced Information Technology (IT) Business Systems Manager with in-depth expertise in Viewpoint Vista, the leading ERP platform for construction management. This role will be responsible for the ongoing administration, optimization, and support of the Viewpoint Vista system, ensuring seamless integration with other business applications and aligning system capabilities with organizational goals. The ideal candidate will be a problem-solver, collaborator, and strategic thinker who thrives in a dynamic environment, and is passionate about leveraging technology to improve operational efficiency.

Requirements

5+ years of experience administering Viewpoint Vista in a mid-to-scale construction or engineering organization.
Strong understanding of Vista’s modules including Job Cost, General Ledger, AP/AR, Payroll, Project Management, and Purchasing.
Experience with Viewpoint Vista’s SQL database, Crystal Reports, and/or SSRS.
Solid understanding of business process workflows in construction accounting and operations.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills.
Experience working with cross-functional teams in an enterprise environment.

Nice To Haves

Bachelor’s degree in information systems, Business Administration, or a related field.
Experience with Trimble Suite 1, Vista Web, Viewpoint One, or other cloud-based Viewpoint products.
Familiarity with scripting tools, AgilePoint, API integrations, Ryvit, and other middleware platforms.
Project management experience or certifications (e.g., PMP, Agile).

Responsibilities

Lead the Branch Business Applications Administration team in administering and maintaining Viewpoint Vista, including user access, system configuration, security settings, and updates.
Serve as the primary subject matter expert on all aspects of the Viewpoint Vista ERP system.
Manage and support system integrations with third-party applications (e.g., Procore, HRIS, payroll, document management, GCPay, etc.).
Collaborate with business unit Information Technology leads and stakeholders across departments (Finance, Project Management, HR, Operations) to gather business requirements and translate them into technical solutions.
Design and implement custom reports, dashboards, workflows, and process improvements within Vista.
Lead or assist with Vista upgrades, patches, and enhancement initiatives.
Perform regular system audits to ensure data integrity, security, and compliance.
Train end users and create user documentation, SOPs, and best practices.
Troubleshoot and resolve system issues efficiently, escalating to Viewpoint support or third-party vendors when necessary.
Monitor system performance and proactively identify areas for improvement.
Participate in cross-functional IT/business projects as a Vista SME.
Stay up to date with Viewpoint product developments, industry trends, and construction ERP best practices.