IT Business Systems Analyst

Rural King Supply-posted 1 day ago
$74,000 - $93,000/Yr
Full-time • Mid Level
Mattoon, IL
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The IT Business Systems Analyst supports Rural King’s enterprise applications ecosystem—focusing on Oracle ERP and Merchandising platforms—to ensure seamless business operations across buying, inventory, finance, and store execution functions. This role acts as a key liaison between business stakeholders, IT, and external partners to translate operational needs into system solutions, improve business processes, and drive adoption of new functionality within Rural King’s Oracle Retail suite.

  • Partner with Merchandising, Inventory, Finance, and Store Operations teams to understand business requirements and translate them into scalable system solutions within Oracle ERP and Merchandising modules (e.g., MFCS, SIOCS, ReSA, ReIM, CFIN).
  • Lead discussions on business process improvements, data flow optimization, and functional design to ensure alignment between business needs and Oracle capabilities.
  • Create and maintain clear documentation—functional designs, process flows, user guides, and training materials—for both technical and non-technical audiences.
  • Participate in and support all phases of the Software Development Life Cycle (SDLC), including requirements gathering, solution design, testing, deployment, and post-go-live support.
  • Conduct and coordinate User Acceptance Testing (UAT) and Quality Assurance (QA) to validate business processes and ensure successful implementation of new features or patches.
  • Troubleshoot, analyze, and resolve application issues across Oracle Retail integrations, working closely with AMS, Oracle Support, and internal development teams.
  • Support and enhance reporting needs by compiling and interpreting data for senior leadership, ensuring business insights are accurate and actionable.
  • Stay current on Oracle Retail updates, release notes, and emerging technologies to recommend new functionality and process improvements.
  • Collaborate with internal and external partners to ensure adherence to IT standards, governance, and change control procedures.
  • Provide training and end-user support to drive adoption and self-sufficiency across business groups.
  • Use discretion and independent judgment in daily decisions while maintaining confidentiality and professionalism.
  • Bachelor’s degree in information technology, Business Administration, or related field, or equivalent combination of education and experience.
  • Minimum 5 years of experience supporting business applications within a retail or enterprise environment.
  • 3+ years of hands-on experience with Oracle Retail or Oracle ERP Cloud applications (MFCS, SIOCS, ReSA, ReIM, CFIN, or related systems) strongly preferred.
  • Strong understanding of retail business processes—merchandising, inventory management, purchasing, pricing, and financial reconciliation.
  • Experience in application configuration, testing, and end-to-end process validation.
  • Proficient with Microsoft Excel (advanced formulas, pivot tables, data analysis) and Microsoft Office Suite.
  • Excellent analytical and problem-solving abilities with keen attention to detail.
  • Strong interpersonal and communication skills for engaging cross-functional teams and external vendors.
  • Proven ability to manage competing priorities in a fast-paced environment.
  • Demonstrated integrity, professionalism, and confidentiality in all interactions.
  • Must be able to sit or stand for prolonged periods of time.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to access and navigate each department across facilities.
  • Must be able to verbally communicate effectively with others (in-person and via electronic devices).
  • Must have close visual acuity.
  • Familiarity with SQL, XML, and data integration tools (AIF/BDI) a plus.
  • 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey’s SmartDollar Program
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services
  • Company paid YMCA Family Membership
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