IT Business Continuity Application Analyst

GENESIS ENERGY, LLC • Houston, TX

6d • Hybrid

About The Position

Genesis Energy, LLC is an affiliate of Genesis Energy, L.P. a publicly traded, master limited partnership headquartered in Houston, Texas. We provide critical pipeline infrastructure supporting long-lived, world-class developments in the Gulf of America. Our business also includes a diversified suite of Jones Act compliant marine transportation equipment used to transport crude oil and intermediate refined products along the Gulf and East Coast, and major river systems, the production and marketing of other specialty chemicals with no known substitutes and an increasingly integrated portfolio of onshore crude oil pipelines and terminals along the Gulf Coast.
Why Join Genesis Energy?

Hybrid work schedule (3 days onsite / 2 days remote) with ½ day Fridays and casual dress code.
Highly competitive salary commensurate with experience.
Medical/Rx, Dental, Life & Disability Insurance, Vision, Flexible Spending & Health Savings Accounts, available on 1st day of employment.
Paid Time Off annual entitlement plus 10 company-paid holidays per year.
401(k) Savings Plan with up to 6% company match.
Profit Sharing program: Company makes discretionary contributions between 4-6% of eligible pay in Q1 of the following year.
Tuition reimbursement program available.
This position is a senior contributor supporting internal business applications (Allegro, Quorum QPTM/TIPS, FlowCal, Omnitracs, TL2000, Waterfield). The role partners closely with IT Application Support, Infrastructure, Cloud, and Business Continuity teams to ensure applications are stable, well-supported, and positioned for recoverability.

Requirements

• 7+ years of experience supporting enterprise applications in a multi-user environment.
• Experience with application implementations, configuration, and major upgrades.
• Bachelor’s degree or an equivalent combination of education and industry experience.
• Travel requirements up to 15%.
• Ability to work effectively with business leaders, technical teams, and vendors.
• Requires sound judgment to balance competing priorities, manage ambiguity, and drive outcomes in a dynamic operational environment.
• Ability to work independently or collaboratively based on project needs.
• Demonstrated understanding of application dependencies across infrastructure, data, and business processes.
• Strong documentation and organizational skills.
• Participate in an on-call rotation for supported applications and have flexibility to work overtime when required.
• In-depth knowledge of designated application(s), including implementation, configuration settings, user functionality, and application administration
• Broad understanding of operational business processes in energy, transportation, or industrial environments.
• Understands the fundamentals of project management methodology
• Experience supporting Business Continuity and Disaster Recovery activities.

Nice To Haves

• Knowledge of SharePoint configuration and administration, Nintex Automation Cloud and Forms, Power Automate, Microsoft Forms, and M365 Office products

Responsibilities

• Act as the primary support owner for assigned applications, coordinating across IT and business teams to resolve issues and drive continuous improvement.
• Support daily, weekly, monthly, and annual business processes within supported applications.
• Maintain and revise application configuration settings aligned with business requirements and IT standards.
• Assist with implementation of new applications, modules, and major upgrades, including testing and validation.
• Provide senior-level functional and technical support for assigned applications, including ownership of complex incidents and root-cause analysis.
• Prepare training materials and support business users across Pipeline, Trucking, Rail, Marine Operations, and Refinery Services.
• Support existing reporting processes and collaborate on new reporting and analytics requirements.
• Identify opportunities for process improvement and application integration.
• Assist project manager(s) to facilitate successful delivery of projects.
• Coordinate with vendors and internal IT teams to resolve issues and plan enhancements.
• Serve as a subject matter expert for assigned applications, providing guidance on support strategy, recovery readiness, and operational best practices.
• Ensure application recovery requirements, including RTOs, RPOs, dependencies, and recovery procedures, are documented and maintained.
• Identify and document upstream and downstream application dependencies that impact recovery sequencing and business operations.
• Serve as the application-level liaison to Business Continuity and Cyber Resilience teams.
• Collaborate with various departments within the organization to ensure that disaster recovery and business continuity plans align with overall business objectives and priorities
• Identify and address gaps in business processes and controls to achieve compliance with BCDR program objectives
• Test and evaluate disaster recovery and business continuity plans on a regular basis to ensure their effectiveness and make recommendations for improvement
• Work directly with BCDR System Administrator to plan, test, and execute recovery scenarios as outlined by the Cyber Resilience Manager
• Communicate regularly with senior management to provide updates on disaster recovery and business continuity planning efforts.

Benefits

• Hybrid work schedule (3 days onsite / 2 days remote) with ½ day Fridays and casual dress code.
• Highly competitive salary commensurate with experience.
• Medical/Rx, Dental, Life & Disability Insurance, Vision, Flexible Spending & Health Savings Accounts, available on 1st day of employment.
• Paid Time Off annual entitlement plus 10 company-paid holidays per year.
• 401(k) Savings Plan with up to 6% company match.
• Profit Sharing program: Company makes discretionary contributions between 4-6% of eligible pay in Q1 of the following year.
• Tuition reimbursement program available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level