IT Business Applications Manager

Invenergy•Chicago, IL

1d•$135,000 - $160,000

About The Position

The IT Business Applications Manager primary responsibility is to manage the SharePoint and CRM Programs. They are responsible for the development of program roadmaps, day-to-day activities, backlogs, resources, governance and standards. They will coordinate the different tasks that must be completed by their team for a project. Tasks may include researching and creating effective methods to collect data, analyzing information, and recommending solutions to a business. The manager motivates his/her team to complete projects efficiently. They will communicate with managers in different departments in the company to strategize and align goals. They must also manage the roadmap, schedules for future developments, and implement technological improvements to ensure robust SharePoint and CRM Programs.

Requirements

Bachelor's degree in computer science or related field.
5+ years managing business application programs and 3+ years of leading a team of system analysts.
3+ years management a SharePoint Online environment.
2+ years managing a Dynamics 365 Online environment.
Excellent communication and interpersonal skills.
Ability to meet deadlines and manage project delivery.
Strong report-writing and presentation skills.
Critical thinking and problem-solving capabilities.
Understanding the flow of data and business processes.
Demonstrated ability to organize information, manage tasks and projects to support business needs.
Ability to flexibly accept dynamically changing priorities.
Eligible to work in the United States without the need for employer visa sponsorship now or in the future.

Nice To Haves

3+ years project management experience, PMP.
Experience with advanced Excel data manipulation.
Data analytics and data visualization tools, such as PowerBI.

Responsibilities

Develop a comprehensive, coherent and effective Microsoft SharePoint Program as well as a Dynamics 365 Program.
Provide monthly updates to leadership on the current progress and plan for the SharePoint and Dynamics 365 Programs.
Work closely with the Technology Adoption Manager to measure and improve user adoption of the SharePoint and Dynamics 365 programs as well as develop end-user training programs.
Direct a team of system analysts responsible for the ongoing maintenance, management and development of business applications.
Manage a Technical Service Catalog to ensure that it is up to date, supports IT and is useful to the organization.
Improve the existing support process for business applications by reducing the number of incidents/support cases escalated either by providing standard resolutions and/or knowledge to the IT Service Desk.
Ensure adherence to proper QA, UAT and regression testing for any business application enhancements.
Build and execute an operational plan for managing and monitoring business applications and performance of those applications.
Provide weekly status reports and develop business applications metrics for reporting to leadership and to help manage the team.
Directs a portfolio of applications projects, often serving as the project manager and/or hands-on technical resource.
Partner with other functional IT groups across the organization to ensure alignment of application roadmaps and to facilitate change management process.
Help to facilitate and communicate the weekly change management plan to business application owners and ensure the proper testing of those changes.
Develop and maintain a common repository of systems documents, SOPs, user training documents.