IT Business Analyst

Columbia Distributing•Wilsonville, OR

About The Position

The IT Business Systems Analyst I (BSA I) serves as a key liaison between Information Technology and Columbia Distributing's business teams. This role partners with stakeholders across departments to understand business needs, improve processes, and support the evaluation, implementation, and enhancement of enterprise systems and technology solutions. The BSA I combines technical aptitude with strong process analysis skills to translate business requirements into functional system solutions. This role supports application stability, continuous improvement initiatives, and project delivery efforts while helping ensure systems align with operational objectives. As a central point of contact within assigned areas of responsibility, the BSA I collaborates with business partners, project teams, and external vendors to support day-to-day operations and long-term technology strategy. This is an individual contributor role without direct supervisory responsibilities.

Requirements

2--3 years of experience as a Business Systems Analyst, Systems Analyst, or in a similar role; or relevant Columbia Distributing experience as a business super-user supporting enterprise systems.
Experience supporting ERP or enterprise systems (e.g., VIP, SAP, Dynamics, Oracle, or similar platforms) preferred.
Exposure to process improvement methodologies (Lean, Six Sigma, or similar) preferred.
Experience supporting system integrations, data mapping, or reporting tools is a plus.
Strong analytical and problem-solving skills with the ability to evaluate complex business processes.
Ability to translate business needs into technical requirements and communicate effectively across technical and non-technical audiences.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office tools (Word, Excel, Outlook, Visio).
Collaborative team player with a continuous improvement mindset.

Nice To Haves

Associate degree in Information Systems, Business Administration, Computer Science, or related field; or equivalent combination of education and relevant work experience.

Responsibilities

Partner with business stakeholders to gather, analyze, and document functional and technical requirements through interviews, workshops, and process reviews.
Develop and maintain documentation including business requirements documents (BRDs), functional specifications, process maps, test scripts, and support materials.
Analyze current business processes to identify inefficiencies, risks, and opportunities for automation or optimization using existing or emerging technologies.
Provide application support for enterprise systems, serving as a technical point of contact for troubleshooting, issue resolution, and system enhancements.
Coordinate and participate in system testing activities including unit testing, integration testing, user acceptance testing (UAT), and post-deployment validation.
Support system implementations, upgrades, and enhancements by collaborating with cross-functional teams and vendors.
Maintain awareness of vendor product roadmaps and assess potential impact to Columbia's systems and processes.
Assist in maintaining and communicating system and process roadmaps within assigned functional areas.
Collaborate with business super-users to ensure effective adoption of systems and best practices.
Participate in on-call rotation to support critical business operations as needed.

Benefits

Employees (and their families) are eligible for medical, dental, vision, and basic life insurance.
Employees are able to enroll in our company's 401k plan.
Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).
Hired applicant may be eligible for [incentives/ bonuses/ annual bonuses].

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