IT Business Analyst
About The Position
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Location: Remote within the USA, working Pacific hours 8AM - 5PM Travel: Domestic travel within the USA as needed ALTEN Technology is seeking a motivated Business Analyst to support Warehouse Management System (WMS) implementations on behalf of a growing logistics technology client. This is a high-accountability role requiring someone who thrives under pressure, communicates confidently across IT and business stakeholders, and is eager to grow into a subject matter expert. This is a remote position requiring alignment to PST business hours (8:00 AM to 5:00 PM PST). The role does not require prior WMS or logistics experience, but a genuine interest in the space is a strong advantage.
Requirements
- 2+ years of experience in a Business Analyst or Technical Analyst role
- Demonstrated ability to perform under high-pressure, time-sensitive conditions while remaining goal-focused
- Strong communication skills; able to present confidently to both technical and non-technical audiences
- Hands-on, self-directed work style with a bias toward execution over theory
- Familiarity with both IT concepts and business operations (dual fluency preferred)
- Professional maturity, proactive attitude, and a strong sense of ownership
- Pacific timezone availability required
Nice To Haves
- Exposure to supply chain, logistics, or distribution operations
- Experience with SQL, Power BI, or similar analytical tools
- Familiarity with WMS platforms (Manhattan Active, Blue Yonder, Softeon, SAP, or similar)
- Experience with UAT methodology and regression testing
- Bilingual in English and Spanish is a plus
Responsibilities
- Serve as the primary liaison between client IT teams and business stakeholders, managing expectations and escalating issues appropriately
- Understand, document, and triage system issues; develop resolution plans aligned with WMS platform standards
- Manage client relationships under pressure, maintaining professionalism and a solutions-oriented approach
- Translate business requirements into clear technical specifications and vice versa
- Participate in UAT cycles, configuration validation, and go-live support activities
- Track project progress and communicate status updates to internal and client stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
