IT Business Analyst
ASSYST, Inc.•Tallahassee, FL
•Hybrid
About The Position
ASSYST is seeking an experienced IT Business Analyst with strong Technical Writing expertise to support a client project in Tallahassee, FL. This is a hybrid role. The selected candidate will be responsible for requirements analysis, process mapping, technical documentation, and stakeholder collaboration. The ideal candidate will have hands-on experience with Agile and Waterfall methodologies, excellent documentation skills, and the ability to translate complex technical concepts into clear, actionable deliverables.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field
- 5+ years of experience as an IT Business Analyst
- 3+ years of experience in technical writing/documentation
- Strong expertise in requirements gathering, business analysis, and process modeling
- Experience with Agile, Scrum, and Waterfall methodologies
- Proficiency in: Microsoft Office (Word, Excel, PowerPoint)
- Proficiency in: Microsoft Visio (process mapping)
- Experience writing: BRD, FRD, user stories, use cases, SOPs
- Strong analytical, communication, and stakeholder management skills
- Experience with meeting facilitation and documentation
Nice To Haves
- Experience with Power BI, Tableau (data visualization)
- Knowledge of SQL, Python, or R for data analysis
- Familiarity with JIRA, MS Project, Trello
- Certifications: CBAP, PMI-PBA
- Experience with ERP systems and enterprise applications
- Exposure to government/public sector projects
- Knowledge of SDLC processes and IT standards
Responsibilities
- Gather, analyze, and document business and system requirements (BRD, FRD, user stories)
- Conduct requirements elicitation sessions, workshops, and stakeholder interviews
- Develop As-Is / To-Be process flows, use cases, and process maps (Visio)
- Perform gap analysis, impact analysis, and business process re-engineering
- Collaborate with developers, architects, QA teams, and business stakeholders
- Create and maintain technical documentation, SOPs, user manuals, and system guides
- Translate complex technical information into clear, concise, and user-friendly documentation
- Maintain documentation repositories, version control, and content lifecycle
- Ensure compliance with PMO standards and regulatory requirements
- Review and edit technical documents, design specifications, and system artifacts
- Ensure accuracy, consistency, and completeness of all documentation
- Work with SMEs to validate requirements and documentation quality
- Act as a liaison between business and IT teams
- Facilitate meetings, sprint sessions, and stakeholder discussions
- Prepare status reports, executive briefings, and project documentation
- Support project planning, coordination, and delivery
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
101-250 employees
