IT Business Analyst-1

Health One Alliance•The Colony, TX

10d

About The Position

The IT Business Analyst will be a vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features. The IT Business Analyst reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. The incumbent also documents system requirements, defines scope and objectives, and assists in the creation of system specifications that drive system development and implementation. This position is a liaison between IT and users and have both business and technical expertise.

Requirements

Bachelor’s degree from an accredited college in related field or commensurate work experience
3+ years of experience in IT product ownership, business analysis, or IT delivery within healthcare or insurance organizations
Proven experience in eliciting requirements and testing
Ability to work under pressure and meet project delivery dates
Experience in analyzing data to draw business-related conclusions and in data visualization techniques and tools
Basic knowledge in writing SQL queries
Solid experience in generating process and screen design documentation
Strong written and verbal communication skills including technical writing skills
Strong knowledge of and experience with Microsoft Word and Excel

Responsibilities

Understands business requirements and produces requirement specification documents
Defines and maintains product vision and roadmap aligned with health plan strategy, regulatory obligations, and enterprise IT architecture
Creates application design documents
Understands and follows the company’s software development life cycle process
Supports release planning and production readiness
Reports on common sources of technical issues or questions and makes recommendations to product team
Works closely with project team to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities
Ensures client issues are dealt with in an efficient manner, informing all parties of any outstanding issues or problems
Communicates client's goals and represents client's interests to the team
Partners with business leaders across Enrollment, Claims, Provider Network, Billing, Finance, Medical Management, Compliance, and Client Services
Serves as the single point of accountability for product scope, priorities, and trade-off decisions
Continuously finds ways to improve monitoring, discover issues and deliver better value to the customer
Performs quality assurance
Defines reporting and alerting requirements
Owns and develops relationships with partners, working with them to optimize and enhance our solutions
Works closely with management to prioritize business and information needs
Locates and defines new process improvement opportunities
Maintains documentation in CRM tool
Regular and predictable attendance Maintains regular and predictable attendance
Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice
Works to encourage and promote Company culture throughout the organization
Other duties as may be assigned