IT Business Analyst

Neighborly®•Irving, TX

22h•Hybrid

About The Position

IT Business Analyst Are you looking for a place where you can bring your passion for product support and project initiatives? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a IT Business Analyst on the Technology team, a typical day for you will include: Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer Experience writing requirements in the form of user stories Knowledge and experience sharing information between systems (internal or external) via APIs and ability to utilize APIs using a tool such as Postman or equivalent. Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc. Adequate technical acumen to communicate effectively with engineers and understand technical tradeoffs Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts Partner with user experience to translate UI design and research into actionable development ready user stories Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria Bring your skills and be inspired to achieve success. (Required qualifications)

Requirements

3-4 years of business analyst experience
Self-starter. Ability to work autonomously with little support.
High computer literacy including strong experience with Microsoft Word, Visio, PowerPoint, Excel and Outlook is required.

Nice To Haves

Experience with Azure Devops, JIRA or similar tools preferred
Experience working in agile delivery models preferred
Experience working with product management teams preferred
Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred.

Responsibilities

elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
writing requirements in the form of user stories
sharing information between systems (internal or external) via APIs and ability to utilize APIs using a tool such as Postman or equivalent
refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc.
communicate effectively with engineers and understand technical tradeoffs
Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
Partner with user experience to translate UI design and research into actionable development ready user stories
Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
Provide business analyst support for large transformational projects through activities such as requirements workshops, process mapping exercises, and gap analysis, training
Be proactive and utilize critical thinking to make the right decisions for our customers and business
Ability to manage multiple responsibilities at a given time while remaining organized, paying strict attention to detail, and meeting critical deadlines within a high volume, fast-paced environment