IT Business Analyst

Wrench Group • Sarasota, FL

2d • $105,000 - $115,000

About The Position

Wrench Group is seeking a Business Analyst to lead and support change initiatives within the Wrench Group IT organization, with a strong emphasis on business requirements gathering, analysis, and alignment. This role is critical in ensuring that technology-driven changes meet business needs, are adopted effectively, and deliver measurable value.
Please note: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas needed now or in the future.
Wrench Group is a national leader in home repair, replacement, and maintenance services specializing in heating, ventilation, and air conditioning, plumbing, water, and electrical services. Our partner locations have built strong reputations with brands dating back to the 1940s. At Wrench Group, we are a group of like-minded individuals focused on achieving the highest customer satisfaction possible through our strong network of technicians, sales, customer service, and support staff. Our business model looks to partner with organizations that have great leadership and proven winning cultures. The focus is on supporting businesses with a proven track record to help them accelerate growth and deliver customer thrill at every touchpoint.

Requirements

• Bachelor’s degree in Business, Information Technology, or related field.
• 5+ years of experience in Business Requirement Elicitation
• 3+ years of experience in change management within IT environments.
• Proven experience in business requirements gathering and analysis.
• Strong understanding of IT systems, project management methodologies, and business processes.
• Excellent communication, facilitation, and stakeholder management skills.
• Strategic Thinking
• Analytical & Detail-Oriented
• Influencing & Negotiation Skills
• Adaptability & Resilience
• Collaborative Leadership
• Business Acumen

Nice To Haves

• Experience in Technology Project Management (PMP a plus)

Responsibilities

• Lead the elicitation, documentation, and validation of business requirements for IT initiatives.
• Translate complex business needs into clear, actionable technical requirements.
• Ensure traceability of requirements throughout the project lifecycle.
• Develop and execute change management strategies for IT projects, ensuring alignment with business goals.
• Collaborate with project managers, business analysts, and stakeholders to integrate change management into project plans.
• Build strong relationships with business units to understand their needs and concerns.
• Facilitate workshops, interviews, and focus groups to gather insights and feedback.
• Act as a liaison between technical teams and business stakeholders.
• Design and implement communication, training, and engagement plans to support change adoption.
• Monitor and report on change readiness, adoption rates, and resistance.
• Identify and mitigate risks related to change resistance and misalignment.
• Analyze post-implementation feedback to identify improvement opportunities.
• Contribute to the development of change management frameworks, tools, and best practices.

Benefits

• Competitive Compensation ($105,000 - $115,000 based on experience)
• Bonus Eligibility based on performance metrics
• PTO: Unlimited with Supervisor partnership
• Health, Vision, and Dental plans for you and your family to choose from
• 401K Retirement Plan: The Company will match 30% up to the first 6% of yourcontributed amount
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth through Wrench University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees