IT Business Analyst

St. Luke's University Health NetworkAllentown, PA
1d

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The IT Business Analyst is responsible for supporting IT initiatives including gathering business requirements, identifying meaningful KPIs, generating a Cost Benefit Analyst (CBA), providing project support to development teams to clarify requirements and resolve issues, supporting RFI / RFP efforts, and conducting post initiative business value validation

Requirements

  • Bachelor’s Degree in Business Administration or Healthcare Administration (or relevant major) or equivalent work experience is required.
  • Minimum 2 years of financial and/or business analytics experience required.
  • Minimum 2 years of experience working in a team environment and an ability to work independently with little oversight required.
  • Minimum 2 years of experience performing project assessments or equivalent required.
  • Minimum 3 years of IT experience required.

Nice To Haves

  • Minimum 2 years of healthcare experience preferred.

Responsibilities

  • Gather and document business requirements associated with IT requests
  • Understand user requirements and support users and development teams during the development, testing and deployment phases of projects. This includes clarifying requirements, resolving issues, creating project documentation and other project needs.
  • Support developer testing and UAT
  • Update projects data to support BA activity tracking
  • Support financial analysis for projects, assisting IT and business leads with financial calculations
  • Provide rough labor estimates of initiatives meeting criteria for BA involvement to the IT Resource Management team
  • Assist with the identification of meaningful KPIs associated with initiatives processed by the BA team
  • Assist in the development of decision documents – supporting IT and business leads as needed
  • Assist in the development, submission, management and analysis of RFIs or RFPs
  • Report on BA related data and project related data, including KPI measurements
  • Provide requirements to support dashboard development if required
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