IT Business Analyst II

World Kinect • Miami, FL

11d • Hybrid

About The Position

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Are you ready to turn business needs into smart tech solutions? At World Kinect, we’re looking for a dynamic IT Business Analyst to help drive digital transformation across our global operations. If you thrive in agile environments, love solving complex problems, and want to make a real impact—this is your opportunity.

Requirements

• 2–4 years of experience as a Business Analyst in Agile/Scrum environments.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communicator—able to bridge technical and non-technical teams.
• Experience with Jira, Confluence, and writing basic SQL queries.
• Exposure to ERP modules like Order to Cash or Procure to Pay.
• Ability to manage multiple priorities in a fast-paced, collaborative setting.
• Experience supporting test planning and execution.
• Ability to create functional workflow diagrams

Nice To Haves

• Experience in digital transformation projects.
• Comfort working with global teams and enterprise systems.
• A proactive mindset and passion for continuous learning.

Responsibilities

• Bridge Business & Tech: Partner with product owners, stakeholders, and delivery teams to gather and document functional and non-functional requirements.
• Fuel Agile Delivery: Translate business needs into clear user stories and specs that align with sprint goals and product vision.
• Champion Quality: Collaborate with Dev team to define test strategies and ensure solutions meet expectations.
• Analyze & Improve: Use your knowledge of Order Management and Order to Cash processes to identify opportunities for optimization.
• Drive Collaboration: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to continuous improvement.
• Document & Communicate: Create process flows, functional documentation, and support solution demos and workshops.

Benefits

• Global Impact: Help shape systems that power energy solutions worldwide.
• Career Growth: We invest in your development and future.
• Inclusive Culture: Join a diverse team that values innovation and integrity.
• Work-Life Balance: Enjoy a flexible hybrid work model that supports collaboration and personal well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed