IT Business Analyst II

VGM Group, IncWaterloo, IA
3dHybrid

About The Position

Make an impact at VGM as a Business Analyst II. In this role, you’ll analyze processes, deliver innovative technology solutions, and lead projects that drive operational efficiency. If you have 3+ years of experience as a Business Analyst and excel at collaboration and problem-solving, take the next step in your career by joining our Corporate IT team. The VGM Corporate IT department is a dynamic team dedicated to providing innovative technical solutions to a large enterprise organization. Our corporate team partners with all VGM divisions and subsidiaries to provide valuable technology solutions at all levels of the organization. In this role, you will make a direct impact on the efficiency and effectiveness of our workforce. Position Summary: The Business Analyst II is an integral part of the Corporate IT Project Management Office (PMO). The Business Analyst II is responsible for analyzing, designing, documenting, and delivering technology projects that align with the strategic business objectives of the organization. As a Business Analyst II, you play a crucial role in ensuring that technology solutions are effectively integrated into business units, enhancing operational efficiency and product innovation. This role aids in the improvement of operational processes and provides mentorship to entry-level team members within the PMO. The Business Analyst II may lead small to mid-size projects and product work.

Requirements

  • Bachelor's Degree in appropriate field of study, applicable certification completions, or equivalent work experience preferred.
  • 3 to 5+ years’ experience as a business analyst, Business Analyst, or related role solving technical problems with a focus on business operations.
  • Understanding of Agile/Scrum, Project Management, and SDLC practices.
  • Proven success working with technology and cross-functional teams.
  • Experience eliciting business requirements and translating them into clear, concise details within user stories.
  • Experience generating and maintaining process documentation.
  • Familiarity with SQL, APIs, and cloud platforms for integration discussions.
  • Competency in Microsoft Office applications including Word, Excel, and Outlook.
  • Strong documentation and communication skills.
  • Ability to impact operations and effect change without being confrontational.
  • Detail oriented, analytical, and inquisitive.
  • Ability to work independently and with others.
  • Organized with strong time-management skills; able to adapt to changing priorities.
  • Some on-call availability for process review / deployments may be required.
  • Sitting for extended periods of time.
  • Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment / components.
  • Working at a physical desk, moving about the office and facility as needed for work.
  • Operation of office machinery and equipment.
  • Visual abilities to include reading, distance vision, and peripheral vision.

Responsibilities

  • Partner with the business community to analyze data to identify trends, inefficiencies, risks, and opportunities for automation or process improvements.
  • Gain an understanding of the complexity of requests and evaluate feasibility.
  • Understand, document and communicate stakeholder processes and requirements to the technical team using current and future state workflows.
  • Act as a liaison between business and technical teams to ensure clarity and alignment.
  • Participate in and lead design sessions in accordance with standards and best practices, working with business or technical resources, to provide insight during solution design and development.
  • Collaborate with business and technical resources to propose user-friendly solutions and ensure successful project delivery by meeting their needs.
  • Collaborate with stakeholders to create test plans.
  • Facilitate and track testing progress, including resolution of identified issues.
  • Assess impact of proposed changes on processes and systems.
  • Train stakeholders on new processes and procedures.
  • Facilitate transition of operational support to appropriate individuals.
  • Mentor team members within the PMO and support team growth through knowledge sharing and continued development.
  • Engage in the project change control process and attend technical reviews.
  • Perform other duties as assigned.
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