The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as an IT Budget & Contract Specialist, who will: - Develop IT project budgets and funding requests. Prepare statements of work (SOW) and other documents needed for projects using services provided by vendors. Develop IT vendor requests for proposal (RFPs) and participate in vendor solicitations, selections and negotiations. - Track IT vendor and consultant contracts and budgets. Review vendor financial documentation such as timesheets, invoices and audit forms. Co-ordinate with external teams in managing complex IT projects which involves tracking project deliverables by identifying and managing project risks, determining resource needs and perform reporting. - Manage IT Project spending for a portfolio of projects to ensure strategic alignment with the organization and track total cost of ownership and report on metrics. Prepare and monitor IT Consultant Services Plans, to estimate fiscal year spending for each budget/object code. Develop, review and maintain requisite documentation and funding requests submitted to Office of Budget Administration (OBA) for approvals. Monitor and maintain monthly and quarterly financial reports to monitor the operation of funded programs, expenditure and funding status to ensure IT contract compliance. - Create interaction models and interface designs for IT projects based on established standards, business and technical requirements and input from functional team members. Participate in human-centered design activities, user research, software prototyping and usability testing. Ensure that software products and solutions are appropriately tested to meet functional (usability) and technical (performance) requirements. Create test cases, test scripts and defect reports. - Execute test scripts and document progress and results. Collaborate with technical teams to understand application capabilities, environment set up and defect fixes. Assist in developing and analyzing complex computer software applications facilitating the processing and activities associated with the acquisition of IT Professional Services, HW/SW licenses, subscriptions, maintenance, microcomputer, telecommunications hardware and software items.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees