IT Automation Engineering Intern

Sonos • Boston, MA

1d • Onsite

About The Position

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. Sonos is a sound experience company making it easier than ever for millions of listeners around the world to play more, hear more, and feel more. We’re seeking talented students to join our Internship Program and explore what it means to blend creativity, technology, and sound. Our interns are an essential part of our team, bringing fresh ideas, learning from experts, and helping us push the boundaries of what’s possible. Come broaden your skills, share your input and pursue your passion with a 12-week internship experience. Work Period: June 1- August 21, 2026 Location & Schedule: This is a 40-hour-per-week position with minimum 4 days per week onsite in our Boston office.

Requirements

• API/Webhook Proficiency: Skilled in integrating external services via custom HTTP Requests and utilizing webhooks for triggers/data exchange.
• JSON Data Handling: Proficient in reading, manipulating, and transforming JSON data structures for API interactions.
• Scripting Basics: Ability to write necessary small code snippets (JavaScript/Python)
• Process Analysis: Ability to break down complex, manual tasks into simple, automatable, logical steps.
• Currently enrolled in a College or University undergraduate program as a rising junior or rising senior.
• Available to participate in our full-time internship program from June 1 - August 21
• Ability to live within commuting distance of our Boston office and be on-site a minimum of 4 days per week
• Applicants must be authorized to work for any US employer, both now and in the future. Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

Nice To Haves

• LLM/Agent Tooling: Experience with and understand of large language models
• Effective Prompt Engineering: Able to design clear, constrained prompts to guide LLM reasoning, classification, and structured output.
• RAG Knowledge: Understanding of Retrieval-Augmented Generation to connect agents to internal knowledge bases for factual accuracy.

Responsibilities

• Build a proof of concept agentic AI bot or RAG agent that supports our internal IT Operations team utilizing low code automation toolset. (n8n)
• Select, pre-process, and structure diverse knowledge sources (Confluence articles, SharePoint documents, PDF manuals) to optimize them for vector embedding and retrieval.
• Configure and maintain the dedicated vector database
• Implement security rules within the RAG pipeline to ensure the agent only retrieves and utilizes information that the requesting user is authorized to view (e.g., restricting access to specific HR or Security documents).
• Participate in Scrum ceremonies like daily standups, backlog grooming, sprint planning, and the occasional sprint retrospective
• Provide timely updates to business stakeholders and leadership on progress

Benefits

• Medical, Dental and Vision Insurance after 90 days of continuous employment
• Eligibility for our 401(k) plan, with company matching, after 1000 hours of service or 3 years averaging 500 hours of service per year, whichever comes first
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• A generous employee discount program & Sonos Radio HD - on us!

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed