IT Associate - Business Analyst

Unum Group • Chattanooga, TN

8d • $52,000 - $101,000

About The Position

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we’re excited about what’s next. Join us. General Summary: Unum is seeking motivated individuals to join our IT team as IT Associates. This position offers hands on experience in business analysis within an Agile environment, working closely with experienced professionals and gaining exposure to the various applications and platforms utilized across Unum’s IT organization. Associates contribute to meaningful work from the start, collaborating with team members, participating in Agile ceremonies, and supporting the delivery of high quality technology solutions that enhance the customer experience. An Associate is an entry level, early-career role within Unum IT, designed to attract and support high caliber candidates as they begin their careers at Unum.

Requirements

• BS Business Administration: Business Analytics preferred, or equivalent relevant business experience
• The Associate Business Analyst is an entry-level role in Unum, and typically has 0 to 2 years of IT-related experience.
• Shows evidence of analytical ability
• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Knowledge of Agile Development Methodologies
• Self-motivated and results-oriented
• Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
• Demonstrates good oral and written communication skills.
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
• Ability and drive to learn

Responsibilities

• An Associate Business Analyst, is responsible for the analysis, design, testing, implementation, and maintenance of new and existing features for the applications for a given business domain
• Responsible for communication and collaboration with team members and Manager in the delivery of features
• Analyses and documents software deliverables using agreed-upon standards and tools.
• Participates in sizing and estimation activities within the agile team
• Communicates daily with the Scrum Master or Manager and the Agile team on progress made and planned progress for the coming day, and reports any impediments that are blocking their progress
• Embraces learning opportunities such as code reviews and sprint retrospectives; contributes ideas for continuous improvement and readily receives feedback for self-improvement.
• Collaborate with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspective
• Always thinks with the mind of the end customer, ensuring solutions seek to improve the customer experience and delight their customers.

Benefits

• Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
• All benefits are subject to the terms and conditions of individual Plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees