IT Assistant - Part Time
About The Position
This entry-level Information Technology position is intended for individuals with a minimum of 1 year experience, strong interest in technology and a desire to establish a professional career in the IT field. The role provides practical experience in troubleshooting, end-user support, and general IT operations, while offering meaningful opportunities for learning and advancement within a dynamic organizational environment. Ideal candidates will exhibit adaptability, sound problem-solving capabilities, and a demonstrated commitment to developing their technical proficiency.
Requirements
- High school diploma or equivalent; IT-related coursework or certifications (preferred).
- CompTIA A+ certification or similar entry-level IT certification (preferred).
- 1 year of experience with basic understanding of computers and common software applications.
- Strong willingness to learn and adapt in a fast-paced environment.
- Good communication and problem-solving skills.
- Basic knowledge of Windows operating systems, including installation, configuration, troubleshooting and problem solving required.
- Understanding of basic hardware troubleshooting for desktops, laptops, and peripheral devices required.
- Foundational networking knowledge such as IP configuration, connectivity checks, and Wi-Fi basics required.
- Familiarity with common ticketing systems used in IT support environments required.
- Relevant hands-on exposure through school labs, internships, home labs, or volunteer tech support required.
- 1–2 years of experience in IT support, help desk, or related technical roles required.
- Excellent verbal and written communication skills for assisting end-users required.
- Ability to work independently as well as collaboratively with team members required.
Nice To Haves
- High school diploma or equivalent; IT-related coursework or certifications (preferred).
- CompTIA A+ certification or similar entry-level IT certification (preferred).
Responsibilities
- Assist with basic troubleshooting of hardware and software issues.
- Provide support for user account setup and password resets.
- Help maintain IT inventory and documentation.
- Learn and follow company IT policies and procedures.
- Escalate complex issues to senior team members as needed.
Benefits
- Mentorship from experienced IT professionals.
- Potential for advancement into specialized IT roles.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
