Temporary IT Assistant

Lutheran Senior Services • St. Louis, MO

36d

About The Position

Summary: The IT Intern learns and performs various IT tasks dependent on their course of study, training and education under the direct guidance of an IT Director. The IT Intern upholds the philosophy, vision and core values of EverTrue while ensuring that “Older Adults Live Life to the Fullest.” Essential Duties and Responsibilities: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily by the end of the internship period. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Under the supervision of an IT director the intern will learn to perform duties and assist in tasks related to their course of study. Learning opportunities may include: 1. Help desk – Assist in providing telephone support to end users. 2. Desktop – Assist in loading, configuring, testing and maintaining workstation-based hardware and software. 3. Network – Assist in loading, configuring, testing and maintaining network hardware and software. 4. Programming – Assist in developing reports, queries, interfaces and applications. 5. Health Information Management – Assist in entering and validating data and reporting. 6. Assist other IT team members as assigned. 7. Addressing all assigned tickets and documenting in the “Track-IT” system to ensure user needs are met.

Requirements

• 2 or more years study in computer related field or equivalent IT certification program.
• Good communication and organizational skills.
• Must be able to sit for long periods of time working at a computer.
• Must be able to lift a minimum of 25 pounds.
• Is subject to frequent interruptions.
• Is willing to work beyond normal working hours, on weekends and holidays.

Responsibilities

• Help desk – Assist in providing telephone support to end users.
• Desktop – Assist in loading, configuring, testing and maintaining workstation-based hardware and software.
• Network – Assist in loading, configuring, testing and maintaining network hardware and software.
• Programming – Assist in developing reports, queries, interfaces and applications.
• Health Information Management – Assist in entering and validating data and reporting.
• Assist other IT team members as assigned.
• Addressing all assigned tickets and documenting in the “Track-IT” system to ensure user needs are met.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed