IT Assistant, Intern

Catalent Pharma Solutions•San Diego, CA

1d•$23 - $25•Onsite

About The Position

IT Assistant, Intern Position Summary: Part-time (15-20/hours per week) Monday-Friday between 8am-5pm 100% on-site (San Diego) We are looking for a motivated and enthusiastic IT Assistant Intern to join our San Diego team. This internship offers a unique opportunity to gain hands-on experience in various aspects of IT infrastructure and support. As an IT Assistant Intern, you will work closely with our San Diego IT team on several key projects and daily operations. This role is designed to provide you with practical experience and a deeper understanding of user support, IT infrastructure, network management, and asset management.

Requirements

Currently enrolled in a college or university program, preferably in Information Technology, Computer Science, or a related field
Basic understanding of network infrastructure and IT hardware, required
Strong problem-solving skills and attention to detail, required
Excellent communication and teamwork abilities, required
Eagerness to learn and adapt to new technologies and processes, required
Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds

Responsibilities

Assist in replacing network switches, including pre-cutover testing and post-migration validation
Document network configurations and participate in downtime planning
Clean up and validate existing IT hardware inventory (e.g., laptops, peripherals)
Update data to ServiceNow CMDB, ensuring accurate asset information
Provide basic IT support to end-users, including troubleshooting hardware and software issues
Setting up workstations (New Hire or location change)
Installation of new printers or addressing issues with current printers
Other duties as assigned