IT Assistant Intern

Lisa Academy Charter Schools • Little Rock, AR

1d

About The Position

Key Responsibilities Help Desk Support : Respond to user inquiries (phone, email, in-person) for hardware, software, and network issues. System Setup & Maintenance : Assist with installing, configuring, and maintaining computers, peripherals, and software. Updates & Security : Help deploy patches, updates, and monitor for security threats. Documentation : Create and update user guides, manuals, and IT procedures. Project Involvement : Participate in IT projects, system upgrades, or migrations. Inventory Management : Maintain IT asset databases and manage surplus equipment. Typical Qualifications Pursuing a degree in IT, Computer Science, or related field. Basic understanding of networking, hardware, and software. Strong problem-solving skills and a willingness to learn. Good communication and teamwork abilities.

Requirements

• Pursuing a degree in IT, Computer Science, or related field.
• Basic understanding of networking, hardware, and software.
• Strong problem-solving skills and a willingness to learn.
• Good communication and teamwork abilities.

Responsibilities

• Respond to user inquiries (phone, email, in-person) for hardware, software, and network issues.
• Assist with installing, configuring, and maintaining computers, peripherals, and software.
• Help deploy patches, updates, and monitor for security threats.
• Create and update user guides, manuals, and IT procedures.
• Participate in IT projects, system upgrades, or migrations.
• Maintain IT asset databases and manage surplus equipment.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed