IT Asset Management Specialist

MB2 Dental•Carrollton, TX

23h

About The Position

At MB2 Dental, we prioritize exceptional customer service and the reliable operation of our technology systems. We are seeking a skilled IT Asset Management Specialist to oversee and support the full lifecycle of our organization’s IT assets. This includes managing hardware such as workstations, servers, and mobile devices, as well as software tools, cloud services, and other digital systems. A successful candidate will maintain clear visibility in MB2 Dental’s entire hardware and software environment, ensuring all assets perform as expected and support our business needs.

Requirements

4 - 5 years of experience in IT Asset Management or related IT operations
Strong verbal and written communication skills
Ability to explain technical concepts to audiences with varying technical backgrounds
Working knowledge of project management principles
Ability to switch between different tasks efficiently
Customer-focused, positive, and flexible approach to support
Adaptability in a fast-changing technical environment
Ability to work independently and as part of a team
Ability to lift up to 75 lbs

Nice To Haves

Experience using ITAM or ITSM tools (e.g., ServiceNow, Fresh Service, Jira Service Management)
Familiarity with inventory management systems or procurement platforms
Understanding of software licensing models (Microsoft, Adobe, SaaS platforms)
Experience managing vendor relationships or negotiating contracts
Knowledge of Microsoft 365, Azure AD, and cloud-based management tools
Experience supporting multi-site or distributed office environments
Experience with budget and resource planning
IT certifications such as:
ITIL Foundation
CompTIA A+
CompTIA ITF+
CompTIA Network+
Certified Hardware Asset Management Professional (CHAMP)

Responsibilities

Build and support a strong IT Asset Management (ITAM) function
Maintain an accurate and up-to-date inventory of all hardware and software
Track assets throughout their full lifecycle from procurement to retirement
Evaluate asset needs across the organization and coordinate timely acquisition
Develop and enforce policies for asset purchasing, maintenance, and disposal
Ensure compliance with company standards and governance requirements
Develop and collaborate on hardware and software standards with IT leadership
Oversee procurement of IT hardware, software, and related equipment
Manage hardware lifecycle tasks, including deployment, upgrades, and decommissioning
Maintain sufficient inventory of equipment and accessories
Coordinate shipping and receiving processes for all assets
Support management of vendor relationships, billing, and contract renewals
Track software licenses and ensure compliance
Support contract and pricing negotiations
Monitor vendor performance to meet MB2 Dental expectations