IT Asset Management Specialist

Hibu•Cedar Rapids, IA

48d•Hybrid

About The Position

Are you passionate about technology and organization? Join our team as an IT Asset Management Specialist! We're looking for a detail-oriented professional to oversee and maintain a complete view of all company-owned technology assets-connecting hardware, software, assigned users, and organizational details like division and department. In this role, you'll manage the full lifecycle of end-user hardware, from procurement through disposal, using our CMDB tool and authoritative data sources. You'll collaborate closely with technology teams and employees across all levels of the organization to ensure accuracy, efficiency, and seamless asset management.

Requirements

Exceptional attention to detail and follow-through
Ability to work with minimal supervision in a technical environment
Strong interpersonal and communication skills are a must; ability to read, write, and speak in a professional manner
Superior customer service and teamwork abilities
Excellent analytical and problem-solving skills
Must possess a personal sense of urgency
Ability to effectively multitask and adapt to changing business priorities
Proficiency in Microsoft applications (Excel, Word, Outlook)
IT infrastructure knowledge
Sound decision-making abilities
Strong organizational and multitasking skills
Strong interpersonal and communication skills to work with other teams

Nice To Haves

Bachelor's degree or equivalent education and experience
Audit and expense management experience
Project management skills

Responsibilities

Maintain IT hardware and software asset tracking data in the ITSM tool
Reconcile CMDB data when discrepancies arise between CMDB, discovery information, and other authoritative production data repositories
Support the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data
Assist with lifecycle analysis to determine asset replacement needs based on age, condition, and performance
Assist with developing a budget for a 5-year replacement plan for end-user devices
Receive IT equipment delivered to Hibu locations, log deliveries, store securely, conduct periodic inventories, and log equipment distribution
Monitor asset utilization and ensure assets not in use are recovered, inventoried, relocated, or disposed of per company policies and procedures
Enact system audit practices and conduct audits to ensure data integrity
Recommend configuration management procedures and standards for CMDB usage
Communicate CMDB activities to enhance awareness of processes and standards
Develop an IT asset lifecycle management plan and process
Work with vendors on warranty replacements
May provide leadership, coaching, or mentoring to other tech teams
May also participate in a hands-on physical inventory of IT assets