IT Asset Management Specialist

MeritonIrving, TX
2dHybrid

About The Position

The IT Asset Management Specialist is responsible for managing the lifecycle of IT assets and ensuring accurate tracking and compliance of hardware and software across the organization. This role plays a key part in maintaining the IT asset inventory, auditing software licenses, and aligning asset management processes with ITIL best practices.

Requirements

  • Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
  • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization.
  • Strong verbal and written communication skills
  • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
  • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
  • Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
  • Ability to establish and build effective working relationships with colleagues and staff.
  • Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices
  • Bachelor’s degree in Information Technology, Business Administration, and/or 2–4 years of experience in IT asset management or IT Operations.
  • Hands-on experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Ivanti).
  • Strong understanding of software licensing models and compliance requirements.
  • Familiarity with ITIL framework, especially Asset and Configuration Management.
  • Demonstrates attention to detail in tracking and documenting asset data to ensure accuracy and compliance.
  • Takes ownership of tasks and sees them through to completion, ensuring timely updates and resolution of asset-related issues.
  • Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word
  • Must be able to walk, bend, stand, and reach constantly during a workday.
  • Must be able to lift 15 – 20 lbs.
  • Standing for long periods of time (4-5 hours) occasionally
  • Must be able travel via plane or car to events

Responsibilities

  • IT Asset Lifecycle Management Oversee the full lifecycle of IT assets including acquisition, deployment, maintenance, and retirement.
  • Ensure accurate documentation and tracking of assets from procurement to disposal.
  • Coordinate with Director of IT Finance and Vendor Management to source IT hardware and software.
  • Software License Management Procure, track, and audit software licenses to ensure compliance with vendor agreements and regulatory standards.
  • Maintain a centralized repository of license keys, entitlements, and usage metrics.
  • Identify opportunities for cost savings through license optimization and consolidation.
  • Asset Inventory Management Maintain a centralized and accurate inventory of all IT assets including laptops, tablets, mobile devices, and peripherals.
  • Ensure all assets are properly tagged, tracked, and updated in the asset management system.
  • Conduct regular audits and reconciliations to validate inventory accuracy and identify discrepancies.
  • Process & Policy Alignment Develop and maintain IT asset management policies and procedures in alignment with ITIL standards.
  • Participate in continuous improvement initiatives to enhance asset tracking, reporting, and compliance.
  • Provide training and guidance to stakeholders on asset management processes and tools.
  • Reporting & Analytics Generate regular reports on asset inventory and license compliance.
  • Provide insights to support budgeting, forecasting, and strategic planning.
  • Other Duties Regular, consistent and necessary to meet the needs of the business Assists the leadership of the C-Level team and other team members with various research projects and/or special projects Performs other duties and responsibilities as assigned
  • Must conduct self in an ethical, legal, and responsible manner at all times
  • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct
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