Operations Specialist

TEKsystems•Westerville, OH

8d•$25 - $30•Onsite

About The Position

The IT Asset Management Specialist will support an enterprise-level Asset Management Team within a state government environment. This role is responsible for accurately tracking, updating, reporting on, and coordinating the lifecycle of IT desktop and network assets. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work effectively in a structured, team-based environment.

Requirements

Candidates must have at least 4 years of experience in the following areas:
IT asset management and metadata updates
ServiceNow-based asset reassignment
Coordination of IT equipment disposal
Asset tagging and equipment intake processes
Asset management reporting and reconciliation support
Mobile AV equipment support
Unpackaging, staging, and movement of IT hardware
Strong analytical skills
Exceptional customer service skills
Effective written and verbal communication
Ability to work full-time onsite
Ability to meet compliance requirements and follow established procedures
Must reside in Ohio (local candidates only).
Must comply with policies prohibiting the use or transport of government equipment outside the United States.
Must provide a resume free of personal information (other than name) and vendor branding.

Responsibilities

Update and maintain metadata required for IT asset management.
Add newly acquired hardware assets into the asset management system.
Manage asset reassignment activities using ServiceNow incident and request tickets.
Coordinate and oversee the disposal of outdated computer and network equipment.
Maintain a clean, organized, and efficient working area.
Apply asset tags to new equipment and ensure accurate tracking.
Generate reports to support asset reconciliation processes.
Provide mobile audiovisual (AV) support as needed.
Assist with unpacking, staging, transporting, and organizing IT equipment.
Follow established quality standards and adhere to departmental guidelines.
Communicate clear and accurate status updates to team members and end users.
Collaborate effectively with team members and complete assigned tasks on time.