IT Asset Analyst

General Atomics•San Diego, CA

50d•$68,770 - $116,193•Hybrid

About The Position

General Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies. Under general direction, this position is responsible for administering software and/or hardware asset life cycle management activities to ensure continual accountability of IT assets under the governance of the software and/or hardware management function. Performs software license reviews and virtual and physical audits to ensure compliance with product usage agreements, identifies discrepancies and provides resolution. Develops, recommends and implements policy and procedures. Analyzes usage data and prepares periodic and special purpose reports.

Requirements

Typically requires education al training equivalent to the completion of a Bachelor's degree in Computer Science, Business Administration or related field and six or more year's progressive experience in software/hardware asset life cycle management.
Equivalent professional experience may be substituted in lieu of education.
Must have an in-depth understanding of asset management principles, theories and concepts as well as a strong understanding of software and/or hardware asset management practices, techniques, and standards.
Must possess: the ability to exercise independent judgment in solving a variety of complex issues;
strong organizational, verbal and written communication skills to accurately document, report and present findings;
strong interpersonal skills to effectively interface with all levels of employees including management and outside representatives; and
strong computer skills.
Receive, unpack, inventory, pack, and ship IT equipment.
Transport, lift, and relocate hardware assets (up to 50 lbs) across office floors, data centers, or storage facilities.
The ability to work independently or in a team environment is essential, as is the ability to work extended hours and travel as required.
US Citizenship Required?

Responsibilities

Administers software and/or hardware asset life cycle management activities for organization software/technology-related hardware assets, owned and managed in the Information Technology department, other organization business units or third-party service providers.
Manages inquiries about additional software and/or hardware, procuring non-standard software and hardware, software renewals and usage, deployment, license availability and external vendor license audit report requests in a timely manner.
Maintains the IT asset management database, including input, update and connection of data for software and/or hardware assets in relation to requisition, procurement, deployment, maintenance and retirement.
Conducts periodic quality assurance audits and develops resolutions to complex issues.
Processes, tracks, validates, manages, and procures software and/or hardware purchase orders in accordance to company policy.
Maintains records relating to the issuing of license keys and loan of software media and/or hardware as well as documentation relating to policies and procedures.
Develops, recommends and implements policy and procedures for targeted renewal, review and/or audits of license compliance reviews.
Administer software and/or hardware support and maintenance renewal processes.
Provides licensing education to internal customers.
Prepares periodic and special purpose reports to include usage data, etc.
May provide training or direction to less experience staff.
Maintains the strict confidentiality of sensitive information.
Performs other duties as assigned or required.
Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
Expected to work in a safe manner in accordance with established operating procedures and practices.