IT Applications Specialist

J. F. Ahern Co.Fond du Lac, WI
60dHybrid

About The Position

We’re seeking a motivated and detail-oriented Applications Specialist to join our IT team. This position can be based out of any of our Wisconsin offices and offers the opportunity to play a key role in maintaining and enhancing our construction management and service ERP system. You’ll work closely with both internal teams and external vendors to plan, develop, and implement system improvements and upgrades, perform functional testing, and document new features and enhancements. You’ll also provide second-level support to troubleshoot issues and identify opportunities to improve our user experience. As you grow in this position, you’ll gain a deep understanding of our business operations and processes, using that knowledge to guide and empower users to make the most of our technology tools.

Requirements

  • Organized, analytical, and a problem solver who enjoys collaborating with others to make technology work better
  • Strong SQL skills
  • Attention to detail
  • Ability to communicate clearly with both technical and non-technical users

Nice To Haves

  • A degree in Information Technology or a related field
  • 1–2+ years of ERP support experience

Responsibilities

  • Maintaining and enhancing our construction management and service ERP system
  • Work closely with both internal teams and external vendors to plan, develop, and implement system improvements and upgrades
  • Perform functional testing
  • Document new features and enhancements
  • Provide second-level support to troubleshoot issues
  • Identify opportunities to improve our user experience
  • Gain a deep understanding of our business operations and processes, using that knowledge to guide and empower users to make the most of our technology tools.

Benefits

  • Top-Tier Benefits: Our 401(k) match and health benefits rank in the top 20% nationwide
  • Incentives: A significant portion of our profits is shared with employees through bonus programs
  • Generous PTO with the opportunity to buy additional time off
  • Paid Parental Leave: Supporting you at every life stage with paid maternity and paternity leave
  • Mental Health Resources: Free, full-service mental health care for you and your family
  • Wellness Programs: Access on-site fitness centers, personal development funds, and more
  • Professional Growth: Take advantage of education assistance, training programs, and development opportunities to advance your career
  • Work-Life Balance: Enjoy hybrid and flexible schedules to fit your needs
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