IT Applications Intern (Fall 2026)

HendricksonCanton, OH
8h

About The Position

Assist team with data preparation and cleansing for migration to QAD 2016 ee and QAD EAM systems from iSeries (AS400) and iMaint, monitor and complete help desk tickets (Tier 1) for end-user support and troubleshooting of software applications, create and update work instructions, project scopes, etc., and assist with routine tasks.

Requirements

  • Current studies in the field of Information Technology
  • Strong customer-service orientation
  • Strong understanding of SQL
  • Basic understanding of Object-Oriented Programming, preferably C#, VB.NET
  • Familiarity with HTML, HTML5, CSS, CSS3, JavaScript
  • Above average communication skills, written and verbal - attention to detail is a must
  • Proficient in MS Office/MS 365 (Word, Excel, PowerPoint, Teams, Outlook, OneNote, etc.)
  • Ability to work independently and as part of a team

Responsibilities

  • Data preparation and cleansing
  • Monitor, research and complete help desk tickets for end-user support and troubleshooting
  • Create and update user guides, manuals, work instructions, test scripts, etc.
  • Participate in user acceptance testing for new applications and enhancements
  • Gather requirements for new applications or enhancements to create project scopes and supporting documentation
  • Development and modification of SQL queries and/or stored procedures
  • Bug-fixing within internal applications
  • Assist team with other projects and tasks as needed
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