IT Applications Analyst III - WorkDay Student System-Digital Technology Services

Hackensack University Medical Center•Edison, NJ

48d•Onsite

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Applications Analyst III gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works with little or no supervision and acts as a resource for lower level Application Analysts. This position will be working on the Implementation and Support of the WorkDay Student system. Experience with Workday is preferred. Candidates should have IT experience in ETL processing and experience with integration with any third party systems from Peoplesoft and/or Workday. In this position, you will be working on the Implementation and Support of the WorkDay Student system. We strongly prefer experience working in the healthcare industry, knowledge of project management methodologies (e.g., Agile, Scrum), experience with data integration and API management, experience working on the Business applications like Starta, Kainos, Agiloft, WorkDay, KABA etc, and experience in Workday, ETL processing and Third party integrations with ERP. Experience with SQL for querying databases and generating reports is required along with a familiarity with IT service management (ITSM) tools like Service Now and understanding of the Software Development Life Cycle (SDLC). This role is responsible for the administration, support, maintenance, and enhancement of our core business applications, such as Agiloft (CLM), STRATA (financial planning). KABA (clocks), Kainos (testing automation and audits), GHX, Image Now (Hyland) etc. This position is mostly an onsite position- 4 days a week(Monday-Thursday) in the Edison, NJ office.

Requirements

Bachelors degree or equivalent years of experience.
Minimum of 3 years of IT experience preferably in healthcare or related field OR 2 Years of IT experience and 2 years of clinical experience.
Possesses comprehensive knowledge of subject matter.
Works independently and effectively manages time with little or no supervision.
Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
Effective oral and written communication.
Creates and maintains clear, concise documentation.
Collaborates with other team members across the department.
Demonstrates self-direction.
Epic and/or other relevant certification(s) or where applicable, other relevant applications experience.

Nice To Haves

Bachelors degree.
Experience with Workday is preferred.
We strongly prefer experience working in the healthcare industry, knowledge of project management methodologies (e.g., Agile, Scrum), experience with data integration and API management, experience working on the Business applications like Starta, Kainos, Agiloft, WorkDay, KABA etc, and experience in Workday, ETL processing and Third party integrations with ERP. Experience with SQL for querying databases and generating reports is required along with a familiarity with IT service management (ITSM) tools like Service Now and understanding of the Software Development Life Cycle (SDLC).

Responsibilities

Ability to effectively share knowledge with and mentor lower level Application Analysts.
Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
Assists in the coordination of end user support activities.
Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
Provides go-live support for users on new applications, modules, and functionality.
Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
Analyzes business/clinical needs and requirements.
Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
Evaluates the operational workflow that is applied to the system.
Creates system specifications from user requirements.
Creates test plans and tests new systems, version upgrades, and any system modifications.
Documents all outcomes of testing. Reviews lower level Application Analyst¿s test plans and documented outcomes for consistency and thoroughness.
Responsible for application implementation, troubleshooting, and support.
Presents oral and written communications to project teams and other departments.
Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
Updates system, operational, and department documentation.
Recommends areas for process improvements.
Provides on-call support for applications.
Provides input into policy and procedure redesign.
Functions as a preceptor for new staff in the department.
Performs other related duties incidental to the work described herein.
Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
Adheres to the Medical Centers Organizational Competencies and Standards of Behavior.