IT Applications Analyst II (PACS) | IT Applications – Clinical | Durbin
About The Position
This is a Hybrid role with a strong need for onsite support during the initial transition period. The position involves analyzing application requirements and designing solutions to improve system functionality. It requires collaboration with cross-functional teams to implement and test software applications, troubleshooting issues to maintain optimal performance, and documenting processes for user reference. The role also includes supporting end-users through training and inquiry resolution, monitoring application performance, and recommending efficiency improvements. Coordination with vendors for software updates and assisting in the development and execution of deployment plans are also key aspects.
Requirements
- Minimum of two (2) years of experience in application support or application training
- Experience analyzing and supporting IT applications
- Strong skills in software testing, troubleshooting, and performance monitoring
- Ability to provide effective end-user training and support
- Experience coordinating with vendors for system updates and deployments
- Knowledge of application security standards and compliance requirements
Nice To Haves
- Three (3) or more years of experience in application analysis, content build, or project management within the applicable application or Epic module
- Advanced experience supporting and optimizing IT applications in a healthcare environment
- Experience with system configuration, workflow analysis, and performance improvement initiatives
Responsibilities
- Analyze application requirements and design solutions to enhance system functionality
- Collaborate with cross-functional teams to implement and test software applications
- Troubleshoot system issues to maintain optimal performance and reliability
- Document processes, workflows, and procedures for user reference and system consistency
- Provide end-user support through training and timely resolution of inquiries
- Monitor application performance and recommend improvements to increase efficiency
- Coordinate with vendors on software updates and assist with deployment planning and execution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
