IT Application Support

Stefanini Group • Greensboro, NC

1d • Onsite

About The Position

Stefanini Group is hiring! Stefanini is looking for an IT Application Support in Greensboro, NC For quick apply, please reach out to Merwyne Guillermo Call: 248-263-5251 / Email: [email protected] Work Location 8003 Piedmont Triad Pkwy., Greensboro, NC 27409 Responsibilities Application Support This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team. The shift for this position will be 11am - 8pm Monday - Friday. During the 6 weeks training shift will be 8am-5pm This is onsite Greensboro Uptime Center daily (not hybrid) 3-5 years of experience in performing analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines Solid understanding of TCP/IP and networking principles Excellent Customer service skills Excellent written and oral communication skills Strong organizational skills Strong interpersonal skills Strong analytical ability to troubleshoot complex problems Solid Microsoft environment knowledge Desire to learn and be part of a team Listed salary ranges may vary based on experience, qualifications, and local market. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-MG1 #LI-ONSITE

Requirements

• 3-5 years of experience in performing analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines
• Solid understanding of TCP/IP and networking principles
• Excellent Customer service skills
• Excellent written and oral communication skills
• Strong organizational skills
• Strong interpersonal skills
• Strong analytical ability to troubleshoot complex problems
• Solid Microsoft environment knowledge
• Desire to learn and be part of a team

Responsibilities

• Application Support
• This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines.
• Additionally, this position utilizes global processes and tools to achieve the end results.
• The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees