IT Application Specialist - 901
About The Position
The IT Application Specialist serves as a dual-focused technical lead, overseeing both the broad optimization of the Workday ERP ecosystem and the specific administration of workforce management systems. This role is responsible for the implementation, configuration, and maintenance of Workday Human Capital Management (HCM) and Workday Time Tracking (QGenda) to ensure alignment with Telecare’s operational and clinical staffing models. The Specialist bridges the gap between HR, Finance, and IT, ensuring data integrity, regulatory compliance, and peak performance of the organization’s software portfolio.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent experience).
- Three plus (3+) years of experience supporting Workday HCM and/or Workday ERP, or comparable enterprise HRIS / ERP platforms, in a production environment.
- Strong SQL and data analysis skills for workforce, payroll, and labor reporting.
- Experience configuring system integrations using APIs, EIBs, or middleware.
- Basic networking and hardware troubleshooting skills for distributed time clock devices.
- Deep understanding of the application lifecycle, including installing, patching, and updating software.
- Cloud first mentality with experience with SaaS applications in supporting the lifecycle management.
- Must have experience with Workday payroll and QGenda time tracking.
- Deep understanding of enterprise applications and application lifecycle management.
- Strong diagnostic abilities to review, troubleshoot, and fix application errors.
Nice To Haves
- Workday HCM and/or ERP configuration or certification experience.
- Experience supporting Workday Recruiting, onboarding automation, and payroll-to-finance data flows.
- Familiarity with workforce and financial analytics tools.
- Experience supporting cloud-hosted enterprise platforms (Azure-aligned environments preferred).
- Experience in healthcare or human services with 24/7 staffing models, shift differentials, and on-call scenarios.
- Experience with QGenda Time Clocks.
Responsibilities
- Oversee the broad optimization of the Workday ERP ecosystem.
- Oversee the specific administration of workforce management systems.
- Responsible for the implementation, configuration, and maintenance of Workday Human Capital Management (HCM) and Workday Time Tracking (QGenda).
- Ensure alignment with Telecare’s operational and clinical staffing models.
- Bridge the gap between HR, Finance, and IT.
- Ensure data integrity, regulatory compliance, and peak performance of the organization’s software portfolio.
Benefits
- Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
- Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
- Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift).
- Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship.
- Online University Tuition Discount and Company Scholarships.
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
