IT Application Analyst

Mayo Clinic•Rochester, MN

4d•Remote

About The Position

The Hospital and Med Management Systems Unit of the Hospital and Specialty Systems Section of the EHR/RCM Integrated Systems (ERIS) division is seeking a motivated IT Application Analyst. This position is part of the Inpatient Clindoc/Stork Team, which supports all Inpatient departments as well as Obstetrics, Gynecology, Maternal Fetal Medicine, Neonatal Care, Pediatrics, and Embryology. Certification in either Epic's Inpatient Documentation or Stork is required. Functions of this position will be to analyze and develop solutions, perform build, as well as participate in various workgroups related to all ClinDoc & Stork applications. Will be required to provide 24/7 on-call support. Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software testing activities. May be required to provide 24/7 on-call support. This is a full time remote position wihtin the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Requirements

Bachelor’s Degree OR Associate’s Degree with 2 years’ experience in business analysis.
Vendor application certification may be required.
Certification in either Epic's Inpatient Documentation or Stork is required.

Responsibilities

Analyze and develop solutions
Perform build
Participate in various workgroups related to all ClinDoc & Stork applications
Provide 24/7 on-call support
Supports software programs or modules across multiple clinical and/or business functions
Provide analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications
Maintains knowledge of existing systems and is certified in the vended application, as required
Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced
Resolves customer problems with software and responds to requested improvements and enhancements
Researches requests to determine scope, size and impact
Works with customers to elicit requirements through a variety of techniques
Validates requirement information with customers to ensure completeness, correctness, and clarity
Validates the developed solution to ensure it satisfies the stated requirements
Functions as a liaison between clinical, business, and technical areas during the planning process
Builds credibility and rapport with customers to understand their needs
Manages small- to mid-sized projects
Contributes to software testing activities
Provide 24/7 on-call support